Technology has entered in every sphere of our life, and the restaurant business is not left behind. Technology has entered into restaurants in a big way, through the use of POS machines. Now the POS system has brought automation in every sphere of the restaurant business, not only taking orders and receiving payments is the business of POS Machines. Now restaurant POS Machines provide many types of reports to the restaurant owner, and have proven to be an essential tool in any restaurant manager or owner’s arsenal. Now the restaurant managers have said goodbye to spreadsheets and rely on POS reports. These POS reports help restaurant managers keep track of restaurant pulse, even when the manager is not there, and provide insights that he might not have thought to track, such as how accurately the waiting time is quoted by restaurant.
Since dynamic reports from POS system helps restaurant managers track the most important benchmarks- the ones that help dictate success. The following main POS reports will help to obtain clear-cut measurements and better data that help in understanding performance of the restaurant business.
SALES REPORT: One of the top priority reports for any restaurant owner or manager is the sales report, because they provide quick snapshots of daily performance. Monthly and quarterly reports help to get some perspective on how sales fluctuate over time. Sales reports also provide an inside glance of cash and credit sales and give a glance window into how online ordering is performing and what necessary steps are required for overall sales improvements.
Discounts and Complaints: Complaint reports indicate how your servers and kitchen staff are performing. High numbers of complaints indicate that your team needs more training and those workflows are not operating at maximum productivity. Discount coupons help to know advertisement campaign success.
Top selling Items: It does not indicate success that some items in restaurant are “selling like hot cakes”. With old systems, it was not possible to know item by item sales. POS reports helps restaurant owner the exact amount of top selling items and the top items on which the customers are drawn and helps in formulating inventory purchasing and also forms the basis of inventory purchasing by the restaurant.
Items sales report: POS system helps in generating Item sales reports like how servers pushing desserts? How well did last night’s special do? Reviewing this data is lot more useful than asking team members since they only see a small piece of the equation. POS Systems help to provide quick sales metrics and a greater dive in insight.
Report on Reservation and Wait Times: POS reports on table reservation help restaurants to plan restaurant operations as they know what is the average wait time and also like to improve upon it by involving more staff members to do that. You can inform your customers of the exact wait time by providing accurate information, because no one wants to wait longer than what they have to, and making them wait longer gives them a bad taste and affects the restaurant loyalty towards customers.
Online orders Report: Online orders are one of the consistent sources of restaurant revenue as a large number of customers order online from their homes and place or work. This report helps restaurant to understand how customers are using your website and whether there is more needs to be met, what more resources and takeout preparation and processing time to be mended to gain more out of online orders.
Rewards Reports: Loyalty deserves to be rewarded, and those customers who are regulars in the restaurant need to be rewarded. This report provides insight into your reward program- both when rewards stamps are issued and redeemed and helps to plan the future rewards schemes.
Employees Performance and Staffing Reports: Helps in analysing employee’s performance as a measurement of sales. By using this report, restaurants can track employee efficiency, and see how many gift cards your team has been able to sell. Sales v/s labour cost helps to compare net sales to labour cost and helps to understand staffing needs for various time and days of the week. This helps in reducing your labour cost to a great extent.
Payroll Reports: Paying your employees on payday is one day that every employee loves. You can prepare pay cheques without going into bothersome calculation for payroll. Your POS machine can help you to prepare employees payroll by running timesheet report of the time clocked by the employees. Paying the employees on time helps build restaurant image in the mind of the employees.
Not only the about mentioned reports are generated by restaurant POS system but many more reports can be created to suit restaurant needs. It is a whole new world of data out there with POS system and helps restaurant owners to forget about the number crunching.
Little Gecko technology consultants are a leading restaurant technology contractor in Boston. If you are opening a restaurant in Boston, are in need of restaurant technology implements, then you can contact us and we shall help you in technology implementation in your restaurant. We are in business of installation of POS Systems, wifi backup internet, routers, video and acoustic systems and also provide training in POS machines. We are here to help you to grow restaurant business and earn more profit.
As a restaurant owner, you may be considering upgrading your restaurant’s POS system, and you are certainly not alone. Many restaurant owners are thinking of upgrading the restaurant’s POS system. In one research study conducted by a renowned research company, it was found that about one-third of restaurant owners have not upgraded the core restaurant management and POS system in the past three years, but now they plan to upgrade their restaurant POS System within the next twelve months.
So, why the urgency to upgrade the restaurant POS system now? If you’ve avoided an upgrade, then why are you thinking of doing it now? What are the reasons behind this decision? Below, we discuss these questions:
A change in priorities:
In the past, the priorities of the restaurant were such that no attention was paid to customers, as the restaurant’s primary motive was to offer delicious food to customers. As times change, however, the restaurant’s priorities have also changed. Now, the restaurant needs to offer efficient, smooth and digital solutions to customers. Restaurant patrons do not wait or linger around if you cannot provide the facilities they need. Instead, they move onto your competitor, who can provide what they’re looking for. Restaurants now have to upgrade to have greater efficiencies for their back-of-house operations. They also need to find creative ways to enhance the customer’s satisfaction, as well as provide a greater value for the money patrons spend in the restaurant.
The newer versions of POS systems are becoming smarter; they help to decrease the costs of operations and thereby increase restaurant revenue. The next generation of POS systems includes solutions ranging from predictive order management software, which helps in projecting demand and reducing waste, to loyalty management programs, in which guests can manage their own reward accounts. The systems also equip restaurant with tools that are effective and satisfy the desire of customers on a more consistent basis so that restaurants can reap the reward of loyalty.
The upgraded version of recent POS systems provides technology solutions that open countless additional enhancements to the existing platform capabilities at an accelerated pace. Now, restaurant owners are seeking to leverage the benefits of these solutions to increase restaurant revenue.
Order entry system tablets are there to make multi-ordering possible, including:
The present version of POS systems allows the operator to edit menus, add items, and track actual and forecasted data in real time from anywhere with the help of cloud-based content management systems.
With upgraded POS systems, restaurant owners can now create the exact experience each customer wants in less time. This helps restaurants to have more table turns and ultimately adds to the bottom line of the restaurant.
The innovations in POS technologies have led more than 80 percent of restaurant owners to believe that advanced technologies are key, not only in addressing the current business challenges, but also in catapulting their businesses to even higher levels of operational performance and guest satisfaction on a consistent basis.
Now, the question is whether you really want to invest in a POS system. If your answer is yes, we invite you to contact us. Little Gecko technology consultants are a leading restaurant technology provider in Boston and the Greater Boston area. If your restaurant needs an upgraded Micro POS System, we are here to help, as we are a leading supplier and installer of Restaurant POS Systems, WiFi backup internet, routers, music and acoustic systems. We also provide training for POS systems. The rest is up to you! How soon do you want to make this decision and reap the benefits of advanced technology?
If we look back in time and compare it with the present, we see that lots of changes have occurred in our daily lives. This change has occurred due to technology, from our holiday shopping and the way we watch TV, to the way we interact with people around the globe.
The same is the case with restaurant businesses where technology has taken center stage. Now restaurant owners, developers and restaurant technology contractors have set new targets for restaurant businesses. With new cutting-edge technologies, they are leaving no stone left unturned and including these technologies in every sphere of restaurant operations, including online orders, inventory management and improvements in the guest experience.
The following tools are bound to increase not only the restaurant business and earnings, but also improve restaurant image as well:
Mobile POS has integrated many technologies directly, and there is automatic movement of online orders to the kitchen for preparation and then delivery without any manual labor. POS systems have brought many previous manual operations to the digital platform, and these are being completed now without any manual involvement.
As an example, when orders were taken manually, reservation were also taken by phone. Now these processes can be completed online through mobile apps. Guests are informed when their table is free and they can come to restaurant.
Now, the restaurant operations team is free to do other duties and their services can be utilized elsewhere in the restaurant. Moreover, new restaurant Micro POS systems integrate many more functions like inventory control, informing guests about new offers and reward programs and much more. Now, restaurant owners can look after the restaurant sales and other operations on their mobile devices without being physically present in the restaurant. They have full control over restaurant operations even from a distance.
But now, new analytic software is capable of looking into customer preferences and behaviors, something that could never be possible with human intervention. Many hard-to-answer questions can be answered with big data analytics, including the question of why there are fewer visitors on Tuesdays and why some menu items are not popular and failing. Big data analytics also help to drive strategy to deal with it. POS system analytics are capable of understanding many factors by using sophisticated algorithms like the one Google uses in selecting websites on its pages. With these analytics, new marketing campaigns and important decisions can be made, which give restaurants an edge over the competition, gain more footfall and increase profts.
The above technological adoptions in the restaurant business have led to greater savings in restaurant expenses and more profit for the business.
Little Gecko technology consultants are a leading restaurant technology contractor in Boston and the greater Boston area. If your Boston restaurant business is in need of a consultation of technology implement, we are here to help you. We can provide you with a variety of services in technology implementation in the restaurant business to lighten your workload and help you to earn more in your restaurant business, including installation of POS Systems, WiFi backup internet, routers, video and music acoustic systems. We are here to provide the latest technology in your business operations, so as to enable you to run your restaurant smoothly.
Over the last several years, a restaurant Point of Sale System (POS) has managed day-to-day sales in restaurants. Lately, Micro POS systems in restaurants have started to include pay at the table options as well. Now restaurants meet customers’ needs in multiple ways without the use of cash registers or computer terminals in the restaurant. With the added functionality, it is now more important to find the most reliable and dependable POS system, which enables the restaurant to meet the varied needs of its customers.
There is a need today to process payments quickly and easily, as the payment system is the technological heart of the restaurant business. For this reason, a POS system is vitally important to the restaurant business.
Since the POS system for restaurants is very important, its significance cannot be ignored. But the question is: What should a restaurant POS system include so that it can fulfil the needs of restaurant management and ensure customer satisfaction? Below are a few things the restaurant POS systems should include for the restaurant to get the maximum benefit:
. Mobile POS systems also help in gathering orders at the table, and transferring those orders directly to the kitchen for further processing. Faster order placement and pay-at-table processing helps with customer satisfaction and allows restaurants to serve more guests at a time.
A smart restaurant POS management system helps to better control payroll costs and maximize employee efficiency. A labour efficiency report gives management information about the highest and lowest performing employees in the restaurant.
Little Gecko Technology Consultants are installers of the latest generation of restaurant POS systems in Boston and the greater Boston area, along with guest/internal wifi network routers, audio, TV and security cameras. If you are planning to open a restaurant in Boston, or you’re already in restaurant business and plan to install the above mentioned systems, we encourage you to contact us. We have a team of experts to help you in every sphere of restaurant management, and we’re here to help you to earn more in your restaurant business.
Restaurant construction is one of the most demanding tasks for restaurant owners. To streamline the process, we recommend having trained experts install the necessary cables for Wi-Fi, security cameras, audio, TVs and your POS system while the walls are open during the construction process.
The Importance of Early Installation
Low voltage cabling is the wiring infrastructure within your restaurant’s walls that provides a lifeline for your business. When construction contractors are in the midst of new construction or a restaurant remodel, LittleGecko Technology Consultants are able to complete the wiring process without additional construction costs.
Early Installation Can Save You Money
Unfortunately, many restaurant owners overlook startup costs associated with digital technology while the restaurant construction company’s work is underway. It’s only after the restaurant construction crew closes the walls that it occurs to restaurant owners that wiring is needed for Wi-Fi, audio, the POS system,TV and security systems.
At this point, the cost skyrockets, as restaurant technology contractors must fish cables thru the closed walls, adding to construction costs. Keeping this in mind, it’s imperative that restaurant owners prioritize wiring from the get-go, and make construction management aware that technology consultants will be installing the needed systems before the construction crew closes the walls.
Keeping the Lines of Communication Open is Key
Restaurant owners who need a contractor should make the contractor and restaurant construction crew aware of the installation plan from the start. Working as a contractor is simplified when restaurant owners keep the lines of communication open, so it’s important that all parties are aware of construction and wiring plans.
Construction project management will be impressed by your initiative, thus ensuring a positive relationship and reputation for your restaurant business.
How We Can Help
At LittleGecko, we understand that getting your restaurant up and running is your priority. That’s why we clue you in on tricks of the trade; we are intent on streamlining the process and saving you money when possible.
If your Boston restaurant business is in need of a consultation before or after opening your restaurant, we’re here to help! We arrange a variety of services to lighten your workload, including POS systems, Wi-fi, backup internet, routers, video, music and acoustics. We are up to speed on the latest technologies, and our goal is to get your new restaurant business up and running smoothly. We’d love to help with every aspect related to technology.
The concept of houses has changed beyond recognition in the 21st century. Now, a house doesn’t only consist of four walls and a roof; it has become a smart house, where different gadgets help residents of the house complete household jobs with ease.
In 1923, a renowned Swiss architect named Le Corbusier described the house as a “machine for living in.” With the passage of time in middle of 20th century, this thought turned into a reality. People were relieved of the drudgery of household jobs with the availability of electricity and gadgets to help. More and more people started using washing machines, dishwashers, and vacuum cleaners in their homes.
With the invention of transistors in the later part of 20th century, electronic gadgets became an important part of the household. The devices controlled themselves in a limited way using the inbuilt sensors and programs.
In the 21st century, smart chips in household gadgets has made them much smarter, as they can now be controlled remotely. The internet—and mobile internet use in homes—has made the shift to smarter houses. Now, more and more houses are using automated gadgets. Household devices that rely on internet control are being launched daily.
Smart houses filled with connected products are loaded with possibilities to make our lives easier, convenient, and more comfortable. Take this example: When you are driving home on a hot summer day, rather than feel uncomfortable at home, and wait for your house to cool down, you can switch on the air conditioner and adjust the your home’s temperature from your smart phone.
Next, imagine this: You’re cooking dinner and you ask your voice assistant on Amazon Echo to read the main news and interesting stories for you while you focus on chopping vegetables.
There is no shortage of possibilities for smart home devices, and home automation seems to be the flavor of the future. Researchers have estimated that there is going to be tremendous growth in the shipment of smart home appliances. This include all smart appliances (washers, dryers, refrigerators etc.), along with smart home safety and security devices and security systems (sensors, monitors, cameras, burglar alarm systems, and smart home energy saving equipment, like thermostats and smart lighting).
The smart home devices provide many benefits: convenience to the user, as he can perform other tasks and let the devices do their jobs independently. Beyond convenience, devices help in reducing cost and conserving energy. Imagine how LED bulbs reduce energy consumption in relation to old electric bulbs. Moreover, LED bulbs have a longer lifespan and recently, with cost reduction, are more affordable. Smart bulbs can change color as necessary and wireless dimming kits help to provide white light needs. Smart Lock provides security for homes and works with Siri through Apple Homekit.
Little Gecko Technology Consulting handles technology installation and upkeep of all types of installations in your home to keep it running as efficiently as possible. We also provide consultancy for installation and upkeep of machines in large office and business, such as stores and restaurants that require excellent audio and visual equipment for great customer experiences.
We have the ability to innovate, along with years of experience in providing solutions to your needs. We also provide Failover Internet Solution to restaurants, as well as cabling solutions to connect all your computers to share printers, scanners, and internet access with amazing speed and reliability, which is useful in homes and business offices. We also offer restaurant contractors assistance in opening restaurants in Boston, and we provide complete restaurant solutions in the fields of Micros POS system training for food and beverage operations in restaurants. We design and install audio equipment with the size and shape of space in mind for best quality sound output and listening results.
Almost every restauranteur has a question: Which POS system should I use. In the US you can find dozens of the point-of-sale system, many of which cater especially to the restaurant industry. Each POS system claims to have the easiest interface, fair price, sophisticated software, best integration with reservation, and a host of a lot of more features.
Point-of-sale system or a POS system is not just a cash register, it is a lot more than that. It is a touch-screen computer that allows, charts and records all the transactions made within the restaurant. Almost every model have the capacity for fully-integrated accounting, inventory management, customer relations management (CRM), real-time video, service management, and payroll modules. Since restaurant point-of-sale system can be customized to meet specific needs. They work great with any restaurant concept.