VOIP PHONES

How, Resturant Contractor, VOIP PHONES / 13 December, 2017

How Mobile Apps Help Restaurants Attract Clients

Nowadays there is no field that doesn’t involve apps. Apps are available for all almost everything, whether it’s an app for social media interaction, addictive mobiles games, or apps for health and fitness.

Restaurant owners consider apps useful for various industries, and not just for their restaurants. However, there are glaring examples where innovative restaurant apps have helped restaurants to increase business, which has led to a change in restaurant owners’ minds regarding the usefulness of apps in the restaurant business.

A recent survey shows that 40% of customers who are visiting restaurant websites are doing so on their mobile phones.

Restaurant Computer Tech

One of the main reasons why restaurant owners should make an investment in mobile apps for their restaurant business is that apps lend them a larger area of operation, as well as a location-based targeted marketing. Mobile apps help them to push notifications not only to diners, but also potential customers and anyone near the restaurant.

One survey found that, if promised exclusive offers and discounts, about 60% of restaurant customers would be willing to download the restaurant app on their mobiles phones.

Opening a Restaurant Boston

Mobiles apps help restaurant contractors promote listings, search, promotion, and communication about the restaurant and its location to potential customers.

Here is a list of restaurants that have benefited from global reach through the inspiring mobile app use in transacting their business and achieving huge overall success on all fronts:

  1. Domino’s Pizza
  2. Starbucks
  3. Mini Bar
  4. Rhino Coffee
  5. Chipotle

Benefits of Designing a Mobile App for Your Restaurant

It is a great time for restaurants that offer takeout menus to implement the use of a mobile app for their restaurants. Surveys have revealed that almost 70% of the time, restaurant telephones are in use during peak hours, In many cases, there is no other alternative for customers but to resort to calling other restaurants to place an order. Many times, customers change their minds and place orders at a competing restaurant. Other times, customers opt to not place an order at all.

little gecko mobile app resturant

Below are the main benefits of designing and investing in a restaurant mobile app: 

  1. Provides a platform for customers to post reviews and testimonials
  2. Easy and convenient solutions for customers
  3. Helps in geo-tagging for push notifications
  4. Increases restaurant reach and access to customers
  5. Simplifies the ordering process for restaurant clientele
  6. Helps to build an army of loyal customers
  7. Provides a competitive edge to your restaurant in your area
  8. Reduces workload of in-house staff
  9. Offers valuable marketing data collection
  10. Increases the number of orders for the restaurant

As you can see, it is a win-win situation for the restaurant if they opt to design a proper restaurant app and promote the same among customers.

If you intend to open a restaurant in Boston and need technical assistance, Little Gecko Technology consulting Boston is here to help you. We provide assistance in all restaurant solutions–running the restaurant from beginning to end including,  Micro POS systems, failover internet and audio solutions.

VOIP PHONES / 7 July, 2017

VoIP for Your Restaurant: What to Consider When Upgrading Your Phone System

A VoIP phone system is the right choice for your restaurant, and here’s why: A VoIP phone system is the newest in phone system technology. You can send regular voice calls over a computer network instead of a traditional telephone line. The cost, compared with a conventional multi-line phone system, makes Voice over Internet Protocol an appealing alternative. VoIP phones systems for your restaurant are relatively easy to set up, especially if you are already connected to a single network.

Consider both the benefits and potential risks listed below before making the switch in your phone system, including any associated costs—particularly if your restaurant relies on delivery and take-out orders:

Initial Phone Set-Up Cost: Be prepared for any extra equipment you may need to purchase in order to make VoIP work with your existing system.

Additional Equipment: Hold off on disconnecting your traditional landline phone unless you’re sure that your equipment will no longer work. Some general business devices may require an analog phone line to connect, such as fax machines, security systems, card machines, and various other devices.

Caller-ID Hardware: Whether your existing caller ID adaptor supports digital or analog connections, VoIP requires both to integrate with Caller-ID and to your POS System for Restaurant.

Existing Landline Phone: Your existing digital phone may work with the VoIP phone system, but be sure to verify its compatibility.

Your Current Phone Number: If your restaurant takes orders by phone, one of your most important and valuable assets is your current phone number. Double-check that it can be used with the new VoIP system.

Troubleshoot and IT Assistance: Many firms assist with the initial setup free of cost, but you may incur ongoing charges for technical support.

Now consider these final tips if you think a VoIP system is right for your restaurant:

  • Shop around, ask questions, explore other options, and consider buying from a licensed reseller for a more competitive price and excellent support.

  • Consider contacting a phone system consultant. He or she will evaluate your requirements and make sure your VoIP system meets them. Some telecom system resellers offer this initial consultation at no cost.

  • Don’t forget to get a support contract in the case that you encounter any problems with your VoIP phone system. At the very least, the system will require upgrades. 

  • Be aware of maintenance costs as well as plan details, such as cost per minute, per use, or per line on your VoIP system.

  • Be proactive. Ask for all admin passwords to ensure you can make changes when required.

    • Always choose a system that you can access at any time for things like changing menu items, adding stage, changing users, etc. There’s no need to foot the bill for an IT person to complete these tasks.

VOIP PHONES / 15 May, 2017

Which Phone System Should Your Restaurant Use?

Phone systems are essential to all restaurants, regardless of size. Telephone technology apps in the dining establishments world can cover all distinct types of dining establishments. From small diners to large establishments, the type of phones system your restaurant uses mostly depends on your restaurant’s needs.

Best Telephone System for Restaurants

The budget also plays a vital role, as more techno scientific equipment that comes with professional service and additional maintenance plans costs more than the simple home phone system. Having an effective communication system allows your restaurant to receive incoming calls for placing orders, as well as placing outbound calls to order supplies, or contact emergency dispatch in case of a crisis.

There is a huge list of types of phone systems that are typically used in the restaurant business; some are listed below. Choose wisely:

KSU Telephone System

KSU stands for Key Service Unit. The KSU system offers specialized telephone systems that are typically used by businesses only. These are often used by restaurants that need between 5 and 40 telephone lines and require extensions to be dialed within the business. The telephones are hard-wired and are connected to a central unit, so the KSU system must be installed by a professional. Note: If your restaurant requires a lot of extensions, you will have to purchase a service and maintenance plan.

Non-KSU Telephone Systems

Your home telephone system is a non-KSU telephone, as are other standard telephones that you can install yourself. This type of telephone system may be installed without professional installation services. It is useful for small restaurants that use less than 5 lines. Your restaurant will have to be pre-wired for non-KSU telephone service before it can be activated by a local service provider. This method is very budget friendly and has relatively low maintenance. This is most likely the type of telephone services your restaurant needs.

PBX Phone Systems

PBX stands for Private Branch Exchange. You must consider a private branch exchange (PBX) system if your restaurant is large in size or may be part of a franchise of restaurants with several locations that you want to network. Similar to KSU systems, all phones connected to a PBX system network build a private network and require professional installation services. Unlike a KSU system, however, you are able to install a single PBX system to cover various locations of a business—that’s over 40 lines more than a KSU system can handle.

VoIP Phone Systems

VoIP stands for Voice over Internet Protocol. VoIP phone service for restaurant enables you to make phone calls using an internet connection instead of relying on traditional phone service. In many cases, VoIP phone service provider companies offer cheaper rates than conventional phone service. It can cover both home and business clients. Like conventional telephone services, the actual cost will depend on what services and service providers are available in your restaurant’s area. Furthermore, if internet service is bad or irregular in your restaurant location, your telephone service will have the same problems.

Also read : How to choose a phone system and provider for restaurant ? 

VOIP PHONES / 10 May, 2017

How To Choose a Phone System and Provider for Your Restaurant

VOIP phones

Every restaurant needs a phone system, and your mobile line alone won’t cut it. Below is a list of options for your phone system needs:

Although we live in an era of texting and social media, your restaurant still needs a business phone system. To choose the right phone, you must first determine what your requirements are, how much you can pay, and whether you want to take a risk on new technology or use a traditional phone system.

Find a Reliable Service Provider

When looking for a service provider, there are two important boxes you need to check off your list of requirements: The perfect phone service provider should be reliable and have excellent call quality. You could lose customers if you are unable to hear each other over the phone, or your phone system suffers from chronic dropped calls.

If you don’t want to get trapped in this kind of situation, take time to do some homework. Look online and ask other restaurant owners which services they trust, then choose the most suitable one for your business according to your requirement list. You are likely to find several phone service providers that can meet your demands. From there, you’ll want to go with the most affordable option.

Single Line v/s Multiple Lines

Firstly, you have to decide how many phones lines your restaurant needs. It is not possible to predict the volume of phone calls restaurant will receive, here you’re going to need at least a couple of phone lines. If you think you need less than five phone lines, you can choose a conventional phone service and install regular phone lines with a business plan from any local provider. And, if you decide you need multiple phone lines, then you may need to consider KSU phones that are routed through a centralized unit.

Truth About VoIP Phones

Some small business and restaurant owners are concerned that VoIP technology will eliminate the necessity for traditional landlines. VoIP phones basically use an internet connection for phone calls, which means the services you pay for are less expensive than conventional methods. However, numerous people believe that there is a risk of irregular service and chronic dropped calls. The reliability mostly depends on your internet service provider, so choose a plan that offers an abundance of bandwidth and internet speed. You’ll also need to buy IP phones, but the upfront cost for this system is low.

Read more: VOIP service for restaurants : A game Changer 

Are Extras Really Necessary?

Once you have chosen a suitable services provider and plan, you can opt for extras that may be useful for your business. Voice messaging is essential in order to receive messages during your off hours. Call forwarding is also a smart choice, as you’ll be able to route restaurant calls directly to your mobile phones while running errands during the day.

Custom messages are a great way to relay important information to your callers about your restaurant. If you set up a call menu for your guests, you can give your customers information such as: specials of the day, directions to your restaurant, hours of operation. You can also route customers to another line to make a reservation. This feature is a great time-saving tool for your staff and your customers.

VOIP PHONES / 12 April, 2017

VoIP Service For Restaurants in Boston: A Game Changer

VoIP Phones

It’s time to cut the cord with your company’s landline. VoIP, or Voice over Internet Protocol, is a modern day game changer when it comes to the way companies communicate. VoIP is a landline alternative that allows for video, voice, and text exchange over the internet. As a VoIP service provider, Little Gecko Technology can hook you up with this cost-effective tool to automate, analyze, and streamline your company’s communication system.

Reasons to Switch to a VoIP System:

Improved Communication

The success of a business is dependent on effective communication. In addition to streamlining phone calls with customers, VoIP Boston enhances communication among employees. Imagine sending a text rather than walking to a phone and hoping the person you need picks up on the other end. Additionally, an internet-based system is particularly useful if you are managing multiple restaurants in multiple locations. Little Gecko allows you to easily expand the number of phone lines as your company grows without system downtime.

Automation

Little Gecko can program an auto-attendant feature within a VoIP system. Voice recognition capabilities allow the auto-attendant to provide information about special events, entertainment, and hours of operation. The auto-attendant can even direct customers to make a reservation. This function allows customers to interact with your restaurant during non-business hours.

Analysis

VoIP systems can provide your company with a useful analysis of your communication. Are customers most commonly calling to schedule reservations? Find out about events? At what time are customers calling? These analytics provide a foundation on which you can personalize marketing and availability to meet your customers’ needs. Little Gecko will explain how to get this useful information at your fingertips.

Reduced Cost

Switching to a VoIP system may reduce a company’s phone bill by 50-70% in the long-run. High-speed internet is affordable and likely something your business is already using. Why not make the most of your internet by connecting it to a VoIP system? Additionally, extra fees for long-distance phone calls are eliminated.

VoIP Phone Service for Restaurants systems are improving the way restaurants do business. Ready to change yours? Contact Little Gecko today to make the switch.

VOIP PHONES

How, Resturant Contractor, VOIP PHONES / 13 December, 2017

How Mobile Apps Help Restaurants Attract Clients

Nowadays there is no field that doesn’t involve apps. Apps are available for all almost everything, whether it’s an app for social media interaction, addictive mobiles games, or apps for health and fitness.

Restaurant owners consider apps useful for various industries, and not just for their restaurants. However, there are glaring examples where innovative restaurant apps have helped restaurants to increase business, which has led to a change in restaurant owners’ minds regarding the usefulness of apps in the restaurant business.

A recent survey shows that 40% of customers who are visiting restaurant websites are doing so on their mobile phones.

Restaurant Computer Tech

One of the main reasons why restaurant owners should make an investment in mobile apps for their restaurant business is that apps lend them a larger area of operation, as well as a location-based targeted marketing. Mobile apps help them to push notifications not only to diners, but also potential customers and anyone near the restaurant.

One survey found that, if promised exclusive offers and discounts, about 60% of restaurant customers would be willing to download the restaurant app on their mobiles phones.

Opening a Restaurant Boston

Mobiles apps help restaurant contractors promote listings, search, promotion, and communication about the restaurant and its location to potential customers.

Here is a list of restaurants that have benefited from global reach through the inspiring mobile app use in transacting their business and achieving huge overall success on all fronts:

  1. Domino’s Pizza
  2. Starbucks
  3. Mini Bar
  4. Rhino Coffee
  5. Chipotle

Benefits of Designing a Mobile App for Your Restaurant

It is a great time for restaurants that offer takeout menus to implement the use of a mobile app for their restaurants. Surveys have revealed that almost 70% of the time, restaurant telephones are in use during peak hours, In many cases, there is no other alternative for customers but to resort to calling other restaurants to place an order. Many times, customers change their minds and place orders at a competing restaurant. Other times, customers opt to not place an order at all.

little gecko mobile app resturant

Below are the main benefits of designing and investing in a restaurant mobile app: 

  1. Provides a platform for customers to post reviews and testimonials
  2. Easy and convenient solutions for customers
  3. Helps in geo-tagging for push notifications
  4. Increases restaurant reach and access to customers
  5. Simplifies the ordering process for restaurant clientele
  6. Helps to build an army of loyal customers
  7. Provides a competitive edge to your restaurant in your area
  8. Reduces workload of in-house staff
  9. Offers valuable marketing data collection
  10. Increases the number of orders for the restaurant

As you can see, it is a win-win situation for the restaurant if they opt to design a proper restaurant app and promote the same among customers.

If you intend to open a restaurant in Boston and need technical assistance, Little Gecko Technology consulting Boston is here to help you. We provide assistance in all restaurant solutions–running the restaurant from beginning to end including,  Micro POS systems, failover internet and audio solutions.

VOIP PHONES / 7 July, 2017

VoIP for Your Restaurant: What to Consider When Upgrading Your Phone System

Considering VoIP phone system for your restaurant is the right choice. VoIP phone system is the newest in the phone system technology, you can send regular voice calls over a computer network instead of those traditional telephone line.The cost, compared with a conventional multi-line phone system, may make Voice over Internet Protocol seem an appealing alternative. VoIP phones systems for your restaurant are relatively easy to set up, especially if you are already connected to a single network.

VOIP PHONES / 15 May, 2017

Which Phone System Should Your Restaurant Use?

Phone systems are essential to all restaurants, small or large. Telephone technology apps in the dining establishments world can cover all distinct types of dining establishments. From small diners to large establishments, the type of phones system your restaurant uses mostly depends on your restaurant’s needs.

VOIP PHONES / 10 May, 2017

How To Choose a Phone System and Provider for Your Restaurant

VOIP phones

Every restaurant needs a phone system, and your mobile line alone won’t cut it. Below is a list of options for your phone system needs:

Although we live in an era of texting and social media, your restaurant still needs a business phone system. To choose the right phone, you must first determine what your requirements are, how much you can pay, and whether you want to take a risk on new technology or use a traditional phone system.

Find a Reliable Service Provider

When looking for a service provider, there are two important boxes you need to check off your list of requirements: The perfect phone service provider should be reliable and have excellent call quality. You could lose customers if you are unable to hear each other over the phone, or your phone system suffers from chronic dropped calls.

If you don’t want to get trapped in this kind of situation, take time to do some homework. Look online and ask other restaurant owners which services they trust, then choose the most suitable one for your business according to your requirement list. You are likely to find several phone service providers that can meet your demands. From there, you’ll want to go with the most affordable option.

Single Line v/s Multiple Lines

Firstly, you have to decide how many phones lines your restaurant needs. It is not possible to predict the volume of phone calls restaurant will receive, here you’re going to need at least a couple of phone lines. If you think you need less than five phone lines, you can choose a conventional phone service and install regular phone lines with a business plan from any local provider. And, if you decide you need multiple phone lines, then you may need to consider KSU phones that are routed through a centralized unit.

Truth About VoIP Phones

Some small business and restaurant owners are concerned that VoIP technology will eliminate the necessity for traditional landlines. VoIP phones basically use an internet connection for phone calls, which means the services you pay for are less expensive than conventional methods. However, numerous people believe that there is a risk of irregular service and chronic dropped calls. The reliability mostly depends on your internet service provider, so choose a plan that offers an abundance of bandwidth and internet speed. You’ll also need to buy IP phones, but the upfront cost for this system is low.

Read more: VOIP service for restaurants : A game Changer 

Are Extras Really Necessary?

Once you have chosen a suitable services provider and plan, you can opt for extras that may be useful for your business. Voice messaging is essential in order to receive messages during your off hours. Call forwarding is also a smart choice, as you’ll be able to route restaurant calls directly to your mobile phones while running errands during the day.

Custom messages are a great way to relay important information to your callers about your restaurant. If you set up a call menu for your guests, you can give your customers information such as: specials of the day, directions to your restaurant, hours of operation. You can also route customers to another line to make a reservation. This feature is a great time-saving tool for your staff and your customers.

VOIP PHONES / 12 April, 2017

VoIP Service For Restaurants in Boston: A Game Changer

It’s time to cut the cord with your company’s landline. VoIP, or Voice over Internet Protocol, is a modern day game changer when it comes to the way companies communicate. VoIP is a landline alternative that allows for video, voice, and text exchange over the internet. As a VoIP service provider, Little Gecko Technology can hook you up with this cost-effective tool to automate, analyze, and streamline your company’s communication system.