How / 22 February, 2019

how to increase customer base in restaurant

One business that never go out of trend is the food business, or running a restaurant. Every day new restaurants with exciting themes and new menus, spring up in the market, and it is very essential for the restaurant owners to stay ahead and face the competition.

Customer base or number of customers a restaurant can attract shows the popularity of the restaurant. So it is important for the restaurant to develop such unique marketing strategies which make it stand out from competitor.

To enhance the guests footfall in a restaurant, the restaurant management are restaurant contractor can adopt the following marketing strategies and increase restaurant customer base.

  1. Starting Customers Loyalty Programs/Schemes: The success of a restaurant depends on the repeat customers. Customer loyalty programs and schemes goes a long way in bringing customers back to restaurant. To make the customers loyal to the restaurant it can offer reward points, discount schemes or free drinks or desserts to the repeat customers.

Since the restaurant POS system have a complete records of customer orders and their preferred menu items, restaurant can recommend new items in their order free on their repeat visit and ask them to give their feedback on the same. By doing so restaurant can earn more loyal customers for the long run.

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  1. Proper review of Customer Feedback: In this age of internet and smart phones customers post their reviews about the foods served in the restaurant, and the experience they had on the last visit on various social media platforms. The friends and relatives of the customers tend to rely on the reviews and then make their mind to visit the restaurant with their family. The negative reviews keep the potential customers away from the restaurant, and mar the restaurant reputation in the public.

However the restaurant management can enhance its credibility by acknowledging the positive reviews and suitably replying on the negative comments and address the short comings pointed by the customers. Engaging the customers in a positive way and asking them to point out all their grievances and their positive reviews will put restaurant in a good light among its present and future customers. Moreover taking steps to remove shortcoming pointed by customers also increases customers loyalty.

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  1. Enhancing Brand Image and presence on digital media: Now every thing is available on Click due to the deep penetration of internet among masses through smart phones. So restaurant business should not be left behind? Restaurant now a days, use marketing strategies and digital medium to attract new customers and retain the existing ones. It is very important to have a responsive and mobile friendly website, getting listed on delivery platform, hosting events to enhance brand image so that customer base is increased. Besides this the presence on social media in a effective way, proper engagement of customers can not only double the reach of restaurant but also help restaurant to attract more customers.

  2. Maintain reasonable pricing : Rates charged for the services provided and items served in the restaurant are other deciding factors for the restaurant to have flourishing business. With a proper research on factors like location of restaurant, food cost, prices charged can help design a better menu. Keeping prices comparative and reasonable can not only bring in new customers in restaurant but also help keep the old one’s also.

  3. Enhancing guests experience: The restaurant business totally depends on retaining old customers and attracting new one, and that can be done by providing excellent service and food. Customers are attracted to that restaurant which provide them both these things and adds on their experience with a lasting impression.

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Though earning a good profit through restaurant business is the main aim of restaurant owners, but increasing more footfall is also equally important. Satisfied customers not only make the restaurant popular but also adds to the value in terms of business generated.

Little Gecko Technology consultants are leading restaurant technology provider and handles technology installation and there up keep in Boston and Greater Boston area. We supply and service all kind of restaurant technology solutions in the field of Micro POS System, including installation and training, Fail Over Internet solutions, restaurant acoustic solutions, routers and cabling solutions yo connect all your computer to share printer, scanner and internet at amazing speed and reliability. We offer restaurant contractors assistance in Opening restaurant in Boston.

POS System, Restaurant technology / 20 February, 2019

How POS Manage and Optimize Table Turnover Rate

It is now becoming now a daily affair to dine out in a restaurant, or order food from the restaurant for home delivery or takeaways.

To provide the better guest experience almost all the restaurants are opting for table reservation system. Table reservation system is not only helping the restaurant customers by saving their time, but also helping restaurant to serve its customers in a better and efficient way.

Tables are reserved by the restaurant staff with a aim to offer pre- reservation of tables for the restaurant guests, so that when they visit the restaurant for lunch or dinner or eating out they are not required to wait for their turn to get the table.

In the old days the tables were reserved by the restaurant through telephone call by customers and done manually by restaurant staff. But now the technology is helping the restaurant in reserving tables for the restaurant guests. The restaurant POS system now have a built in system for table reservation for restaurant guests or a separate table reservation system can be integrated with Restaurant POS system. This system help the restaurant in catering the loyal customers during the rush hours and peak seasons and offer them table when they visit restaurant without any waiting time.

What is Table Reservation System and How it Works

Tables are reserved by guests by using the Table Reservation System through their mobile phone, telephone or through web . They can log on to the table reservation system and can select the following details:

Date and Time

Date and Time: Guests can book the exact time slot with date when they want to visit restaurant for dinning so that restaurant staff can be prepared for their arrival and make all the necessary arrangements to serve them in a better way.

Exact Number of Guests: Guests can book table for exact number of persons visiting the restaurant.This provide restaurant a definite idea as how many people they have to serve.

Details of Venue: Guests can also book the venue of their sitting in the restaurant. They can select the area like pool side, AC sitting area or can specify their choice so that restaurant can plan a proper turnover of table at the preferred place.

Likely Order Details: With the help of Table Reservation system guests have a option to pre-define their order before they visit the restaurant. They can ask for what they want on their arrival, like any juice, soup or some snack. What the main course should include and then what type of desserts they will prefer in the end of their food. They can also register any type of allergy if any member of their group have any, so that only that food served to that guest is allergy free.

Optimize Table Turnover Rate

The food choice selected by the guests help the restaurant to store the necessary inventory before the arrival of their guests and help them that they don’t run the risk of running out of material when the guests arrive.

Payment Options: The Table Reservation system is also integrated through POS to the payment gateways. This help you guests to make payments to the proposed restaurant visit before hand . Moreover restaurant can also apply promo-codes or discounts using the system.

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Takeaways and Home delivery can be Offered: Restaurant Table Reservation system has a built in system which can manage Takeaways and Home delivery of orders for the guests. As a Restaurant Contractor you can also offer your guests for home delivery of their orders or they can takeaway their order from restaurant in case the table is not available at the preferred time as an alternate option. All this helps in retaining the restaurant guests and also make them loyal customers for the restaurant. Restaurant gains a lot from using a table reservation system for their restaurant, and help them grow their business in long run.

Little Gecko Technology consultants are leading restaurant technology provider and handles technology installation and there up keep in Boston and Greater Boston area. We supply and service all kind of restaurant technology solutions in the field of Micro POS System, including installation and training, Fail Over Internet solutions, restaurant acoustic solutions, routers and cabling solutions yo connect all your computer to share printer, scanner and internet at amazing speed and reliability. We offer restaurant contractors assistance in Opening restaurant in Boston.

POS System, Restaurant technology / 14 February, 2019

How Restaurant POS Help in Saving Money

Running a restaurant business is very risky business, unless you have a complete hold over the finances.

The principles of running a Restaurant business are same like any other successful business ventures. As a Restaurant Contractor Boston or Restaurant owner you have to pay full attention to your restaurant finances and to know where your money is being spent.

In the restaurant business lot of money is squandered. There are food wastes, slow and inefficient service, mis-communication between staff members, all resulting in unnecessary expenses. If the restaurant management keep a tab on these activities then they can save lot of money and keep restaurant finances in good health.

By installing a good Restaurant POS system, restaurant management can save lot of money. Let us see how it is possible to save money in restaurant business by installing Micro POS System.

  1. By Reducing the Food Waste: Food waste in restaurant accounts about 15% of the restaurant inventory. Lot of inventory goes to trash due to wrong practices followed in the restaurant and lack of proper inventory management.

With the use of a proper Restaurant Management POS software, restaurant’s inventory can be managed such a way that each and every item used in restaurant can be utilized to its optimum potential leading to reduction of waste of inventory items.

Restaurant Contractor Boston

With the POS system restaurant inventory can be monitored right from its arrival of stock, a complete track of the expiry dates of stocks and also the usage of the inventory in details. All this help management to quickly take corrective action in case there is undue waste of inventory.

Restaurant POS management system not only help in waste management of inventory, but it also help in inventory replenishment. You can set the inventory levels of all the inventory. If any inventory item’s level goes beyond the level set in the system then POS system will send notification to the management about it for necessary corrective action.

Thus your restaurant will never run into trouble of under or overstocking of inventory. All this will cut down your inventory waste and resulting in restaurant to save more money in the restaurant business.

  1. Helps in Bringing down the Labour Cost: Labour constitute a large part of restaurant expenses. There are many tasks that are performed on day in and day out and labour is required to perform them.

The areas where the labour is required in the restaurant are billing operations, preparing food and other stuffs, offering speedy service to customers and maintaining the restaurant neat and clean to offer restaurant guests a great experience when they visit the restaurant.

Optimize Labor

With the help of restaurant POS software management system you can cut down the time spent on the various tasks mentioned above by half. Since POS helps in taking orders and bill generation, the need of staff to perform these operations is reduced to a bare minimum.

You can even reduce the labour cost if you integrate your POD system with a Kitchen display system. By doing so you can update your kitchen display system in the real time, and serve your guests in a better way without any delay.

You can manage all the restaurant services effectively with even a less number of staff members and that too with ease. All these helps you to save lot of money in various operations involving labour.

  1. Helps in Increasing Table Turnover: One of the main source of restaurant income is from table service and tables are greatest asset of restaurant. Number of tables served or table turn rate is the main factor that determine the restaurant’s success.

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With the use of POS system in taking orders from the guests, you not only be able to serve your restaurant guests in a better way, but also saves your staff time also. The orders are immediately updated in real time in kitchen display system and your chefs start working on order without any delay as soon as it is displayed on the system. The chance of human error due to miscommunication is also reduced leading to early execution of orders on the table, reduction of food wastage and this make your restaurant customer a happy lot.

  1. Guest’s Loyalty get Boost: The restaurant POS system can save all the history of your guests easily. Later on when the same guests visit your restaurant it is very easy for you to know their dinning choices with few clicks. In this way you can serve them in a better way and also provide a personalized service to them as you have the complete history of their food preference, their allergies to food , their preferred dishes and their preferred table in the restaurant.

All the POS stored information allows you to tailor a personalized experience for your guest. This pleases your guests and it adds to the value of your restaurant. The valued customers are the one who become loyal. The loyal customers add to the value of your restaurant, and help you to earn more.

  1. Saves Environment: By using a cloud based POS software you not only save money for your restaurant but also save environment also.

cloud POS System

By taking all the orders on the system and also keeping all the transactions in digital form you save lot of paper. By not using paper in your restaurant operations or using only when it is essential (like bills printing for guests) you save the environment by reducing tree cutting for making paper and thereby reducing carbon footprints generated due to your restaurant business.

The cloud based restaurant POS system help you to cut down on unnecessary restaurant expenses thus helping to save money for you in every restaurant operation.

Little Gecko technology consultants are leading restaurant technology provider in Boston and Greater Boston area and handles all restaurant technology installation and their up keep. We are leading supplier an service provider of complete restaurant solutions in the field of Micro POS System, including installation and training, Fail Over Internet Solutions, restaurant acoustic solutions, routers and cabling solutions to connection all your computer to share printer scanner and internet at amazing speed and reliability. We offer restaurant contractors assistance in Opening restaurant in Boston. We have a sincere aim that your restaurant business grow by leaps and bounds and achieve new height.

POS System, Restaurant technology, Resturant Contractor / 5 February, 2019

How POS help in Managing Your Restaurant Franchise

If you are planning to open a restaurant with a franchise in different locations, it is a matter of great pride. But as a owner or a Restaurant Technology contractor Boston you are concerned about the success of the business, as you have to influence over the various market locations and earn handsome revenue from various locations for your restaurant business.

Having a Restaurant Franchises clearly shows that you are concerned about the growth of the business, and also your restaurant brand. But on the other hand you have to maintain consistency in your services throughout all your locations so that your restaurant brand create waves across the various locations.

Not only you are required to maintain the quality of service and speed at all locations, you are also required to provide your guests full satisfaction and wonderful experience when they visit your restaurant’s franchises at any location.

Restaurant POS software

To achieve consistency in your services and provide guests full satisfaction, your Restaurant POS Boston can come to your help to manage your restaurant franchises efficiently at all locations.

How Restaurant POS software help in managing Restaurant Franchises

  1. Billing Operations get Streamlined: Restaurant POS system can help you to handle all billing operations at various locations. The streamlined billing operations of all the franchises at various locations can help you to see the tally of all the billing operations done at various locations in one central place . Your staff and you can manage the sales operations easily from one location and increase the overall revenue of the restaurant business by eliminating the hurdles in operations.

  2. Centralized Menu Management Possible: Restaurant POS system can help you to manage the menu problems at the various franchise locations of your restaurant whether all your franchises are selling same cuisines at all locations or various cuisines as per the local requirements.

With a Restaurant POS system, you as a owner can have a hold over all the menus at your different franchises and the items availability at various locations. You will face no difficulty in making changes to your centralized menus as per the requirements at different locations and can have all the locations updated without any difficulty across your restaurant franchise.

This helps you to save lot of cost and time for your restaurant staff and in turn make your restaurant service efficient thereby increasing revenue generation.

  1. Guest Management Possible: With a restaurant POS system you can have a complete control over the guest management at various locations.

When you are operating a restaurant having branches, at multiple locations, people like to visit at all your franchise locations. Restaurant POS system provides history of all the guests of all locations of your restaurant at one place.

Restaurant Technology contractor Boston

You can provide a personalized services to your loyal customer whichever franchise he or she visits by knowing his complete history from the POS system. All this helps in customer retention by many folds as you can provide complete guest satisfaction every time he visit at any restaurant franchise location.

  1. Improves Communication with various locations: The chances of misunderstanding and discrepancy are reduced to a large extent in your entire business locations if you use a efficient Restaurant POS system, as you can view the entire restaurant operations whether guest management, staff management or inventory management at the central location.

Since you as a owner of the restaurant is required to have complete information of all the tasks performed at various locations in your restaurant for efficient working of restaurant. Whether it is related to re-access of user-privileges of your staff members, the task performed by them and their logs. All this information can be accessed through the restaurant POS software.

  1. Consolidated Reports and Analytics: When you are running many branches of your restaurant you need to be sure that they are all run well, there is no problem at any of the branches , and you can also see that what progress is being made at each franchise outlet.

You can manage all your franchises with Restaurant POS software by getting details of sales, revenue and inventory use reports and take all the important decisions to grow your restaurant business.

Little Gecko technology consultants are leading restaurant technology provider in Boston and greater Boston area and handles all restaurant technology installations and their up-keep. We are leading supplier and service provider of complete restaurant solutions in the Micro POS System including installation an training, Fail-over internet solutions, restaurant acoustic solutions, routers and cabling solution to connect all your computers to share printer scanners and internet at amazing speed and reliability. We also offer restaurant contractors assistance in opening restaurant in Boston. We aim to grow your restaurant business to new heights.

Restaurant technology / 1 November, 2018

How You can Save Your Restaurant with Right Restaurant technology

We generally read about the news reports that restaurants are are closing here and there in the town. When we try to find the reasons why the restaurants are closing then we find that all of the world the restaurants run on a very thinner margins, eve thinner than a sushi knife. Even the restaurants that are opened by Michelin stars, have a great reviews, employing celebrity chefs are also on the list of the restaurants that closed in United States. Now there is a question that how can a Restaurant Contractor in Boston Call 617-749-7139  find the type of such which will mean longevity and serving diners for years or end abruptly? One of the smartest way is the use of restaurant technology which is right for the restaurant to grow and reap rich profits so that it can run for a very longer period of time without the fear of holes in its bottom lines.

One of the main profit centre in a full service restaurant is its bar. It is very important that the bottom lines maintained in the bar operations with a efficient beverage plan, and same can be programmed on day to day basis as per the customers demand and preferences.

restaurant POS Systems

The next question arises as how technology can help in making sure that your restaurant can have a strong bottom lines. Inventory management software especially developed for the restaurant can help in drafting strategies that drive profits and more money in your bank account. Below are some of the points which the owner or managers of the restaurant should consider in applying the technology in restaurant operations.

According to Hospitality Technology study survey most of the restaurants spend 32% on software and 27% on hardware, personal 20% and network and telecommunication. So as per their study the main top goals that restaurant owner using technology in restaurant projects are:

  1. Improve operational/process efficiency

  2. Improve customer engagement/loyalty

  3. Increase employee productivity

Let us examine how by spending on technology that is specially designed for the restaurant industry business can pay off in long run.

  1. Improving Operational Efficiency: The right kind of Point of Sales (POS) system can make all the necessary difference in keeping the restaurant business smoothly. Few examples how operational efficiency can save lot of money in restaurant operations.

  1. Accuracy in Order: Conversational ordering, requirements, modifier pricing, proper routing of kitchen items, calculating the tax impact in detail and getting orders right every time in a complex restaurant environment can add more in restaurant profits. Even if one restaurant mistake is avoided each day with technology can add a large amount in the profits of the restaurant.

  2. Order Taking Efficiency: If your restaurant is taking orders on phone, by using a technology using sound and optimized system of phone orders and delivery can add to your bottom lines if it is able to cut typical order time from 3 minutes to 30 seconds by removing the bottlenecks.

  3. Inventory tracking: Inventory tracking in the restaurant is a chore, but with right kind of tools this job can be made more easier and fast. By choosing a software which let you and your restaurant managers to track the ingredients that are required in the restaurant can make a lot of difference on the profits of the restaurant.

  4. Coupon Control: General purpose restaurants and pizzerias operate on a system of coupons, that are quite complex and many Micro POS systems Call 617-749-7139 cannot handle the same in an efficient manner. By using a technology which can keep a strict control on the coupons and discount can add lot to the restaurants profit. So always upgrade your technology as per the requirements of the restaurant and change the POS systems accordingly.

  1. Improving Customer Engagement: It is no secret that the online ordering system have a more than 25% higher ticket average than the order placed by phones. A powerful suggesting technology of online order not only provide alternative to the customers but also keep them more satisfied also. So investing on these technologies can help restaurants earn more.

  2. Turn New Customers to regular customers: It is very difficult to turn new customers into regular customers unless a proper reward programme tailored with your restaurant requirements is used. With technology it is possible to have a automated marketing reward programme can be tailored for your restaurant and make your restaurant to grow faster.

  3. Labour Management Cost: Labour management in a restaurant is a nightmare for the restaurant owners and managers. With use of technology a POS System that helps to run the whole labour management system in a simple and less cumbersome and paperless way can make lot of difference on restaurant working with quick order taking and delivery by the staff. Your managers can spend more time with customers and less time in office managing the labour. Even if a restaurant manager can spend only one hour looking for the customers complaints and able to generate one or two more sales orders and earn about $20 more per day can add up to $ 600 per month in a restaurant profits per month and a huge amount in a years time .

Call 617-749-7139 opening a restaurant in Boston

So we see that investing little more on the technology and keeping it abreast with latest developments in the industry can add more number of years in your restaurant operations. The right technology can help you to innovate your restaurant operations, gain more customers and fans among the digitally savvy customers and make your restaurant earn more and stay in business for a quite longer period of time.

Little Gecko Technology Consultants are a leading consultants and contractor of restaurant technology in Boston. If your running your restaurant or thinking of opening a restaurant in Boston, and are in need of latest technology implements in your new restaurant or in your running restaurant, then you can contact us and we shall help you in providing latest restaurant technology solutions in your restaurant. We are the leading supplier of restaurant POS Machines, Installation of POS systems, wi-fi system, backup internet, routers, video and acoustic systems and also provide training in a restaurant POS system to employees. We are here to help you to grow your restaurant business and also let you run your restaurant operations smoothly and earn more and stay for the longer time in the restaurant business.

Restaurant Online System / 12 September, 2018

How to choose Best Technology solutions for Your Restaurant?

Before opening a restaurant or in a running restaurant one main thing the restaurant owner confronts is how to implement best technology solutions for the restaurant, so that the restaurant business turns more profitable, and also it provides the restaurant guests a wonderful experience when they visit restaurant for dinning besides food.

Restaurants owners don’t want to spend time and money to update technology in their restaurant and also averse to this thought. Though restaurant want to make great food, create amazing experiences for their guest and make money. But any deal with technology is clear no; or want to invest very less in technology. The blame is clearly on the high cost and old thinking in respect of modern technology. The new start ups in the field of restaurant technology are constantly bombarding restaurants with an overwhelming number of new and improved “solutions”. The systems with which restaurant owners interact on daily basis are– Point of sale( POS) Systems, reservations, payment, payroll, scheduling, delivery, customers analytics, app and many more.

Point of sale( POS) Systems

There is a great boom in the innovations in the hospitality industry, and the restaurants are eager to stay competitive and stand out from others, so many times they get tempted from the manufacturers of technology products presentations and emails. Without consulting any expert they place orders for the products which are not relevant to their restaurant. While not every innovation is suitable for the restaurant, owners must use their prudence to find which products are suitable for his restaurant and will take his restaurant to next level.

Here are few tips which can help the restaurant owner/contractors to spot right technology for the restaurant and decide which technology products are best suited for his restaurant.

  1. Does it provide Ease of use? : It doesn’t matter how great technology solution is?, if it is complicated for you and your staff, customer and your staff will hesitate to use it. Choose only those technical solutions for the restaurant which are easy-to-use, otherwise the excitement of inducting technology in restaurant will turn out in disappointment. There should not be steep learning curve for employees and the technology is users friendly. Simplicity and productivity of technology is necessary as it impacts day to day operations in the restaurant. So before inducting a new technology you should engage teams to gather information from the user customers that they like it or not and also the productivity is enhanced by the technology in the restaurant.
  2. Is it enhancing personal customer service? : People visit restaurant to get served in a better way and not by technological Robots. Unless your restaurant is a quick service restaurant trying to serve food like a factory in the midweek lunch hour rush. Technology should be able to enhance quality of personal customer care so that your restaurant stays at the top and drive more revenue. Studies has shown that making a new customer costs six to seven times more than keeping an existing one. So technology should be able to retain the old customers and also bring more new customer to restaurant on dining table.
  3. Does it bring Growth in Revenue? : Technology which is newly introduced in the restaurant should be based on ROI meaning that technology introduction cost should be less than what revenue is gained from its introduction. It is of no use to implement technological solutions which cost more but gives less benefit to restaurant. Quality technology may not pay in short run and its cost may look more but in the long run it covers costs of introduction and also help restaurant to earn more revenue by increasing customers returning more frequently in the restaurant as they get value for their money.
  4. Does it Improves Security and Protection? : Once the technology is chosen on the basis of above criteria and considered good fit, the security should also be front and centre. With large number of customers victimized by credit card fraud and threat is increasing day by day, it is very necessary that new technology should provide improved security. And for payment technology security assume more significance. It is better for the restaurant owner to be informed about the latest trends so that he can enquire about right questions concerning about technology. Before implementing mobile payment technology, ask if payment data transmission is encrypted and the date remains secure.
  5. Is it offering Affordability? : Determining the affordability of technology solution depends on each restaurant experience and appetite for technology. You can determine affordability by comparing the costs with the revenue generated. A better idea can be gathered from the peers spending on technology.- at high end 18 percent restaurant spend 6 percent of their revenue on technology where as large number of about 65% are spending 1% to 3% of their revenue in new technology. Costly upfront fees and hefty long term contract fees can also raise red flag in the decision making in introduction of technology.

opening a restaurant in Boston

In the end it one thing that should the technology be able to pay for itself, and should not break the bank is main point stressed upon by every wise business decisions and restaurant is no exception. But seeing the trends restaurants are bound to increase spending on the suitable new technology developments.

Little Gecko Technology consultants are a leading consultants and contractor of restaurant technology in Boston. If you are opening a restaurant in Boston and are in need of restaurant technology implements in your new restaurant or in your running restaurant, then you can contact us and we shall help you in providing latest technology solutions in your restaurant. We are in business of installation of POS Systems, Wi-fi, back up internet, routers, video and acoustic systems and also providing training in POS systems. We are here to help you to grow your restaurant business to new heights.

Micros POS System, POS System / 18 July, 2018

POS Data Reports Help Restaurants Function Smoothly

Technology has entered in every sphere of our life, and the restaurant business is not left behind. Technology has entered into restaurants in a big way, through the use of POS machines. Now the POS system has brought automation in every sphere of the restaurant business, not only taking orders and receiving payments is the business of POS Machines. Now restaurant POS Machines provide many types of reports to the restaurant owner, and have proven to be an essential tool in any restaurant manager or owner’s arsenal. Now the restaurant managers have said goodbye to spreadsheets and rely on POS reports. These POS reports help restaurant managers keep track of restaurant pulse, even when the manager is not there, and provide insights that he might not have thought to track, such as how accurately the waiting time is quoted by restaurant.

Since dynamic reports from POS system helps restaurant managers track the most important benchmarks- the ones that help dictate success. The following main POS reports will help to obtain clear-cut measurements and better data that help in understanding performance of the restaurant business.

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SALES REPORT: One of the top priority reports for any restaurant owner or manager is the sales report, because they provide quick snapshots of daily performance. Monthly and quarterly reports help to get some perspective on how sales fluctuate over time. Sales reports also provide an inside glance of cash and credit sales and give a glance window into how online ordering is performing and what necessary steps are required for overall sales improvements.

Discounts and Complaints: Complaint reports indicate how your servers and kitchen staff are performing. High numbers of complaints indicate that your team needs more training and those workflows are not operating at maximum productivity. Discount coupons help to know advertisement campaign success.

 Top selling Items: It does not indicate success that some items in restaurant are “selling like hot cakes”. With old systems, it was not possible to know item by item sales. POS reports helps restaurant owner the exact amount of top selling items and the top items on which the customers are drawn and helps in formulating inventory purchasing and also forms the basis of inventory purchasing by the restaurant.

 Items sales report: POS system helps in generating Item sales reports like how servers pushing desserts? How well did last night’s special do? Reviewing this data is lot more useful than asking team members since they only see a small piece of the equation. POS Systems help to provide quick sales metrics and a greater dive in insight.

Report on Reservation and Wait Times: POS reports on table reservation help restaurants to plan restaurant operations as they know what is the average wait time and also like to improve upon it by involving more staff members to do that. You can inform your customers of the exact wait time by providing accurate information, because no one wants to wait longer than what they have to, and making them wait longer gives them a bad taste and affects the restaurant loyalty towards customers.

Online orders Report: Online orders are one of the consistent sources of restaurant revenue as a large number of customers order online from their homes and place or work. This report helps restaurant to understand how customers are using your website and whether there is more needs to be met, what more resources and takeout preparation and processing time to be mended to gain more out of online orders.

POS data report

Rewards Reports: Loyalty deserves to be rewarded, and those customers who are regulars in the restaurant need to be rewarded. This report provides insight into your reward program- both when rewards stamps are issued and redeemed and helps to plan the future rewards schemes.

Employees Performance and Staffing Reports: Helps in analysing employee’s performance as a measurement of sales. By using this report, restaurants can track employee efficiency, and see how many gift cards your team has been able to sell. Sales v/s labour cost helps to compare net sales to labour cost and helps to understand staffing needs for various time and days of the week. This helps in reducing your labour cost to a great extent.

Payroll Reports: Paying your employees on payday is one day that every employee loves. You can prepare pay cheques without going into bothersome calculation for payroll. Your POS machine can help you to prepare employees payroll by running timesheet report of the time clocked by the employees. Paying the employees on time helps build restaurant image in the mind of the employees.

Not only the about mentioned reports are generated by restaurant POS system but many more reports can be created to suit restaurant needs. It is a whole new world of data out there with POS system and helps restaurant owners to forget about the number crunching.

Little Gecko technology consultants are a leading restaurant technology contractor in Boston. If you are opening a restaurant in Boston, are in need of restaurant technology implements, then you can contact us and we shall help you in technology implementation in your restaurant. We are in business of installation of POS Systems, wifi backup internet, routers, video and acoustic systems and also provide training in POS machines. We are here to help you to grow restaurant business and earn more profit.