Micros POS System, Resturant Contractor / 6 July, 2018

Why it’s Time to Upgrade Restaurant POS Systems

As a restaurant owner, you may be considering upgrading your restaurant’s POS system, and you are certainly not alone. Many restaurant owners are thinking of upgrading the restaurant’s POS system. In one research study conducted by a renowned research company, it was found that about one-third of restaurant owners have not upgraded the core restaurant management and POS system in the past three years, but now they plan to upgrade their restaurant POS System within the next twelve months.

So, why the urgency to upgrade the restaurant POS system now? If you’ve avoided an upgrade, then why are you thinking of doing it now? What are the reasons behind this decision? Below, we discuss these questions:

Restaurant POS Systems

A change in priorities:

In the past, the priorities of the restaurant were such that no attention was paid to customers, as the restaurant’s primary motive was to offer delicious food to customers. As times change, however, the restaurant’s priorities have also changed. Now, the restaurant needs to offer efficient, smooth and digital solutions to customers. Restaurant patrons do not wait or linger around if you cannot provide the facilities they need. Instead, they move onto your competitor, who can provide what they’re looking for. Restaurants now have to upgrade to have greater efficiencies for their back-of-house operations. They also need to find creative ways to enhance the customer’s satisfaction, as well as provide a greater value for the money patrons spend in the restaurant.

The newer versions of POS systems are becoming smarter; they help to decrease the costs of operations and thereby increase restaurant revenue. The next generation of POS systems includes solutions ranging from predictive order management software, which helps in projecting demand and reducing waste, to loyalty management programs, in which guests can manage their own reward accounts. The systems also equip restaurant with tools that are effective and satisfy the desire of customers on a more consistent basis so that restaurants can reap the reward of loyalty.

The upgraded version of recent POS systems provides technology solutions that open countless additional enhancements to the existing platform capabilities at an accelerated pace. Now, restaurant owners are seeking to leverage the benefits of these solutions to increase restaurant revenue.

Micro POS Training Boston

Order entry system tablets are there to make multi-ordering possible, including:

  • POS with staff facing
  • Guests placing orders on the tablet from the table itself
  • Online ordering
  • Mobile ordering through apps

The present version of POS systems allows the operator to edit menus, add items, and track actual and forecasted data in real time from anywhere with the help of cloud-based content management systems.

With upgraded POS systems, restaurant owners can now create the exact experience each customer wants in less time. This helps restaurants to have more table turns and ultimately adds to the bottom line of the restaurant.

The innovations in POS technologies have led more than 80 percent of restaurant owners to believe that advanced technologies are key, not only in addressing the current business challenges, but also in catapulting their businesses to even higher levels of operational performance and guest satisfaction on a consistent basis.

Now, the question is whether you really want to invest in a POS system. If your answer is yes, we invite you to contact us. Little Gecko technology consultants are a leading restaurant technology provider in Boston and the Greater Boston area. If your restaurant needs an upgraded Micro POS System, we are here to help, as we are a leading supplier and installer of Restaurant POS Systems, WiFi backup internet, routers, music and acoustic systems. We also provide training for POS systems. The rest is up to you! How soon do you want to make this decision and reap the benefits of advanced technology?

How, Resturant Contractor, VOIP PHONES / 13 December, 2017

How Mobile Apps Help Restaurants Attract Clients

Nowadays there is no field that doesn’t involve apps. Apps are available for all almost everything, whether it’s an app for social media interaction, addictive mobiles games, or apps for health and fitness.

Restaurant owners consider apps useful for various industries, and not just for their restaurants. However, there are glaring examples where innovative restaurant apps have helped restaurants to increase business, which has led to a change in restaurant owners’ minds regarding the usefulness of apps in the restaurant business.

A recent survey shows that 40% of customers who are visiting restaurant websites are doing so on their mobile phones.

Restaurant Computer Tech

One of the main reasons why restaurant owners should make an investment in mobile apps for their restaurant business is that apps lend them a larger area of operation, as well as a location-based targeted marketing. Mobile apps help them to push notifications not only to diners, but also potential customers and anyone near the restaurant.

One survey found that, if promised exclusive offers and discounts, about 60% of restaurant customers would be willing to download the restaurant app on their mobiles phones.

Opening a Restaurant Boston

Mobiles apps help restaurant contractors promote listings, search, promotion, and communication about the restaurant and its location to potential customers.

Here is a list of restaurants that have benefited from global reach through the inspiring mobile app use in transacting their business and achieving huge overall success on all fronts:

  1. Domino’s Pizza
  2. Starbucks
  3. Mini Bar
  4. Rhino Coffee
  5. Chipotle

Benefits of Designing a Mobile App for Your Restaurant

It is a great time for restaurants that offer takeout menus to implement the use of a mobile app for their restaurants. Surveys have revealed that almost 70% of the time, restaurant telephones are in use during peak hours, In many cases, there is no other alternative for customers but to resort to calling other restaurants to place an order. Many times, customers change their minds and place orders at a competing restaurant. Other times, customers opt to not place an order at all.

little gecko mobile app resturant

Below are the main benefits of designing and investing in a restaurant mobile app: 

  1. Provides a platform for customers to post reviews and testimonials
  2. Easy and convenient solutions for customers
  3. Helps in geo-tagging for push notifications
  4. Increases restaurant reach and access to customers
  5. Simplifies the ordering process for restaurant clientele
  6. Helps to build an army of loyal customers
  7. Provides a competitive edge to your restaurant in your area
  8. Reduces workload of in-house staff
  9. Offers valuable marketing data collection
  10. Increases the number of orders for the restaurant

As you can see, it is a win-win situation for the restaurant if they opt to design a proper restaurant app and promote the same among customers.

If you intend to open a restaurant in Boston and need technical assistance, Little Gecko Technology consulting Boston is here to help you. We provide assistance in all restaurant solutions–running the restaurant from beginning to end including,  Micro POS systems, failover internet and audio solutions.

FAILOVER INTERNET, Micros POS System, Resturant Contractor / 4 October, 2017

Smart Houses and the Role of Technology

The concept of houses has changed beyond recognition in the 21st century. Now, a house doesn’t only consist of four walls and a roof; it has become a smart house, where different gadgets help residents of the house complete household jobs with ease.

In 1923, a renowned Swiss architect named Le Corbusier described the house as a “machine for living in.” With the passage of time in middle of 20th century, this thought turned into a reality. People were relieved of the drudgery of household jobs with the availability of electricity and gadgets to help. More and more people started using washing machines, dishwashers, and vacuum cleaners in their homes.

With the invention of transistors in the later part of 20th century, electronic gadgets became an important part of the household. The devices controlled themselves in a limited way using the inbuilt sensors and programs.

In the 21st century, smart chips in household gadgets has made them much smarter, as they can now be controlled remotely. The internet—and mobile internet use in homes—has made the shift to smarter houses. Now, more and more houses are using automated gadgets. Household devices that rely on internet control are being launched daily.

Smart houses filled with connected products are loaded with possibilities to make our lives easier, convenient, and more comfortable. Take this example: When you are driving home on a hot summer day, rather than feel uncomfortable at home, and wait for your house to cool down, you can switch on the air conditioner and adjust the your home’s temperature from your smart phone.

Little gecko

 

Next, imagine this: You’re cooking dinner and you ask your voice assistant on Amazon Echo to read the main news and interesting stories for you while you focus on chopping vegetables.

There is no shortage of possibilities for smart home devices, and home automation seems to be the flavor of the future. Researchers have estimated that there is going to be tremendous growth in the shipment of smart home appliances. This include all smart appliances (washers, dryers, refrigerators etc.), along with smart home safety and security devices and security systems (sensors, monitors, cameras, burglar alarm systems, and smart home energy saving equipment, like thermostats and smart lighting).

Home-Smart-Home

 

The smart home devices provide many benefits: convenience to the user, as he can perform other tasks and let the devices do their jobs independently. Beyond convenience, devices help in reducing cost and conserving energy. Imagine how LED bulbs reduce energy consumption in relation to old electric bulbs. Moreover, LED bulbs have a longer lifespan and recently, with cost reduction, are more affordable. Smart bulbs can change color as necessary and wireless dimming kits help to provide white light needs. Smart Lock provides security for homes and works with Siri through Apple Homekit.

Little Gecko Technology Consulting handles technology installation and upkeep of all types of installations in your home to keep it running as efficiently as possible. We also provide consultancy for installation and upkeep of machines in large office and business, such as stores and restaurants that require excellent audio and visual equipment for great customer experiences.

We have the ability to innovate, along with years of experience in providing solutions to your needs. We also provide Failover Internet Solution to restaurants, as well as cabling solutions to connect all your computers to share printers, scanners, and internet access with amazing speed and reliability, which is useful in homes and business offices. We also offer restaurant contractors assistance in opening restaurants in Boston, and we provide complete restaurant solutions in the fields of Micros POS system training for food and beverage operations in restaurants. We design and install audio equipment with the size and shape of space in mind for best quality sound output and listening results.

FAILOVER INTERNET / 8 May, 2017

How To Protect Your Restaurant From An Internet Outage Using Failover

In today’s modern and technological era, almost every business’ critical operations rely on an internet connection. Even a very short disruption in internet connection can mean lost revenue, customer dissatisfaction, and reduced productivity.

Cash payments are rare these days; people are relying on more modern options. People are more tech-savvy today, so transactions are almost always made via credit or debit cards and other online payment methods. From credit card transactions to customer service apps, you depend on your internet network connection to handle all your restaurant’s business operations in an intelligent, efficient manner. Along with these various jobs, network security must be a priority for your restaurant. Failover internet can trouble any business on a major level. The need to run your restaurant without the worry of threats and sensitive customer data being compromised is critical.

LittleGecko internet failover solutions will keep your network running and your customers and staff happy when your internet is down. We will help you install devices that automatically and seamlessly switch over to a wireless 4G LTE broadband internet connection. Any systems connected to the device can continue to operate at broadband speeds. Customers and employees often don’t even realize that the primary internet connection has been lost.

Our wireless network experts will provide an all-in-one internet fail-over solution that is easy to deploy and manage. This invaluable solution can facilitate both wireless and wired WAN through a single platform, keeping the many tools and services that require connectivity up and running. These include:

Our internet solution decreases IT tech man-hours, hardware and network downtime. It also empowers a one-man network admin team to maximize limited sources.