POS System, Restaurant technology / 20 February, 2019

How POS Manage and Optimize Table Turnover Rate

It is now becoming now a daily affair to dine out in a restaurant, or order food from the restaurant for home delivery or takeaways.

To provide the better guest experience almost all the restaurants are opting for table reservation system. Table reservation system is not only helping the restaurant customers by saving their time, but also helping restaurant to serve its customers in a better and efficient way.

Tables are reserved by the restaurant staff with a aim to offer pre- reservation of tables for the restaurant guests, so that when they visit the restaurant for lunch or dinner or eating out they are not required to wait for their turn to get the table.

In the old days the tables were reserved by the restaurant through telephone call by customers and done manually by restaurant staff. But now the technology is helping the restaurant in reserving tables for the restaurant guests. The restaurant POS system now have a built in system for table reservation for restaurant guests or a separate table reservation system can be integrated with Restaurant POS system. This system help the restaurant in catering the loyal customers during the rush hours and peak seasons and offer them table when they visit restaurant without any waiting time.

What is Table Reservation System and How it Works

Tables are reserved by guests by using the Table Reservation System through their mobile phone, telephone or through web . They can log on to the table reservation system and can select the following details:

Date and Time

Date and Time: Guests can book the exact time slot with date when they want to visit restaurant for dinning so that restaurant staff can be prepared for their arrival and make all the necessary arrangements to serve them in a better way.

Exact Number of Guests: Guests can book table for exact number of persons visiting the restaurant.This provide restaurant a definite idea as how many people they have to serve.

Details of Venue: Guests can also book the venue of their sitting in the restaurant. They can select the area like pool side, AC sitting area or can specify their choice so that restaurant can plan a proper turnover of table at the preferred place.

Likely Order Details: With the help of Table Reservation system guests have a option to pre-define their order before they visit the restaurant. They can ask for what they want on their arrival, like any juice, soup or some snack. What the main course should include and then what type of desserts they will prefer in the end of their food. They can also register any type of allergy if any member of their group have any, so that only that food served to that guest is allergy free.

Optimize Table Turnover Rate

The food choice selected by the guests help the restaurant to store the necessary inventory before the arrival of their guests and help them that they don’t run the risk of running out of material when the guests arrive.

Payment Options: The Table Reservation system is also integrated through POS to the payment gateways. This help you guests to make payments to the proposed restaurant visit before hand . Moreover restaurant can also apply promo-codes or discounts using the system.

point-of-sale2

Takeaways and Home delivery can be Offered: Restaurant Table Reservation system has a built in system which can manage Takeaways and Home delivery of orders for the guests. As a Restaurant Contractor you can also offer your guests for home delivery of their orders or they can takeaway their order from restaurant in case the table is not available at the preferred time as an alternate option. All this helps in retaining the restaurant guests and also make them loyal customers for the restaurant. Restaurant gains a lot from using a table reservation system for their restaurant, and help them grow their business in long run.

Little Gecko Technology consultants are leading restaurant technology provider and handles technology installation and there up keep in Boston and Greater Boston area. We supply and service all kind of restaurant technology solutions in the field of Micro POS System, including installation and training, Fail Over Internet solutions, restaurant acoustic solutions, routers and cabling solutions yo connect all your computer to share printer, scanner and internet at amazing speed and reliability. We offer restaurant contractors assistance in Opening restaurant in Boston.

Micros POS System, Resturant Contractor / 18 April, 2018

What Should the Best Restaurant POS System Include?

Over the last several years, a restaurant Point of Sale System (POS) has managed day-to-day sales in restaurants. Lately, Micro POS systems in restaurants have started to include pay at the table options as well. Now restaurants meet customers’ needs in multiple ways without the use of cash registers or computer terminals in the restaurant. With the added functionality, it is now more important to find the most reliable and dependable POS system, which enables the restaurant to meet the varied needs of its customers.

There is a need today to process payments quickly and easily, as the payment system is the technological heart of the restaurant business. For this reason, a POS system is vitally important to the restaurant business.

Best Restaurant POS System

Since the POS system for restaurants is very important, its significance cannot be ignored. But the question is: What should a restaurant POS system include so that it can fulfil the needs of restaurant management and ensure customer satisfaction? Below are a few things the restaurant POS systems should include for the restaurant to get the maximum benefit:

  1. It Should be Mobile: Research has shown that about 65% of restaurant POS systems currently are hosted in cloud. The remaining 35% are also considering doing so. The benefit of this is the faster speed, lower maintenance cost and greater amount of scalability. Mobile POS systems also help in payment processing, a key factor in revenue increase and reduction in the overall cost of the overhead in restaurants.

. Mobile POS systems also help in gathering orders at the table, and transferring those orders directly to the kitchen for further processing. Faster order placement and pay-at-table processing helps with customer satisfaction and allows restaurants to serve more guests at a time.

  1. It Should Help with4 Data Intelligence: POS systems should have a capability to gather various amounts of data available in restaurants, such as which dishes are the most popular and which items consumed in restaurants are more profitable. If the restaurant POS system is capable of data mining, it should be shared with restaurant management to let them plan what further action is to be taken to make restaurant business profitable, and make guests fully satisfied with your restaurant offerings.
  2. Should Help in Employee Management: Good restaurant POS systems are equipped to include integrated employee scheduling tools. These tools help in tracking and monitoring employee hours with ease, and in some cases also predict sales and staffing needs. Now restaurant contractors, with the help of a POS system, can plan for the volume of business that is expected on a daily and hourly basis, as well as plan for staffing needs.

Restaurant Pos system boston

A smart restaurant POS management system helps to better control payroll costs and maximize employee efficiency. A labour efficiency report gives management information about the highest and lowest performing employees in the restaurant.

  1. Should be Capable of Inventory Control: A great deal of diligence is required in the managing of inventory in the food and beverage industry. Restaurant management is concerned with inventory management so as to reduce food waste, spoilage, theft, and over production. The good thing is, inventory management capabilities are becoming increasingly sophisticated and are becoming an integral part of next generation restaurant POS systems. Now restaurant operators can track inventory depletion in real time to help reduce food waste in restaurants, monitor inventory levels and help increase the profitability of the restaurant.
  2. Should Be Capable of Processing Mobile Payments: A smart restaurant POS system should be capable of processing and accepting EMV payments. This contactless EVM acceptance payment system provides many benefits to restaurant management. Management is spared the fear of fraudulent transactions made by guests through stolen cards.
  3. Should Help Guest Management: A robust restaurant POS system should include customer management including loyalty program options, order tracking history, capability to integrate with social media and other marketing tools. These guest management tools help management to plan their action in such a way that it leads to more footfall in the restaurant, thereby increasing restaurant revenue.

Little Gecko Technology Consultants are installers of the latest generation of restaurant POS systems in Boston and the greater Boston area, along with guest/internal wifi network routers, audio, TV and security cameras. If you are planning to open a restaurant in Boston, or you’re already in restaurant business and plan to install the above mentioned systems, we encourage you to contact us. We have a team of experts to help you in every sphere of restaurant management, and we’re here to help you to earn more in your restaurant business.