POS System / 31 August, 2018

Changes needed in POS today to obtain stunning results in restaurant business

One of the main motive of restaurant owner is to make his restaurant business profitable, and enhance the guests experience when they visit the restaurant to dine. The main technology gadget used in almost all the restaurants is POS system. Depending upon how long your restaurant is in business, there is need to upgrade your Restaurant POS system. This is same like changing restaurant décor, kitchen hardware, and changing chairs and table in the restaurant. Not much change is needed in POS system, but only software upgrade is required. Since each and every transaction in the restaurant is executed through POS system, we cannot ignore its systems upgrades.

Moreover the technology is rapidly changing and now wireless internet and mobile are in the forefront. With a upgradation of POS system, your restaurant business can attain robust growth as you have the option of tracking the complete restaurant operation right from taking order till the delivery of the same and also have complete control on the restaurant operations.

mobile POS

But the main question arises that what kind of upgradation is needed in the POS system, and whether there is some change in old POS machines, all this depends on what kind of features you desire in the new POS system for your restaurant. Following are the main features which are must present in your changed POS systems.

  1. Mobile POS system: Mobile with a touch screen has taken the world of technology by storm, and this has led to the mass manufacture of very high quality of POS systems that can be taken on go. There is no need now that all the POS machines should sit with the cashier at the front desk. Mobile POS system can be taken to the table of the dinner for getting orders, to get digital payments through card. There is no need for the staff to visit the counter to punch order and then in the end make payment to cashier. With mobile POS Systems the customers are able to get the much superior service and convenience, but this infuse a sense of security in them, that there credit card will not be skimmed or scanned when they make payment, as every thing is done in front of their presence and on the table itself.
  2. Include RFID/NFC payment capabilities: With mobile phones the system of making payments has changed. Apple Pay and Android Pay are changing with ways and allows everyone to pay for the services on the go. There is no need to take your wallet in restaurant to make payment for the order in cash. Just by grabbing the phone, using the biometric lock or entering the PIN code and tap to pay is what required now, and all this is done within few seconds. Moreover younger generation love to make payment by mobile wallet only because of no fuss in it and more security.

RFIDNFC payment

So at the time of POS system upgrade you should see that the RFID/NFC payment capabilities are there. This cutting edge technology is not only necessary for today’s situation but have a long future.

Best results are obtained if the POS system is also paired with iPads and Android OS tablet devices using RFID/NFC payment methods. All in all what is latest in payment methods should be present in the new upgraded POS system, then only better results are achieved.

  1. Include employees login through Biometric/Barcode/RFID : The upgraded POS system should be capable of providing employees login through punch in or though card swipe for hours and tips. This not only benefits in tracking hours clocked by employees but also keep every one running on schedule and helps you to monitor each and every transaction your staff process on his individual POS machine on your server. Any misprocessed transaction can be immediately attended by you and problem addressed with minimum staff involvement without any delay.
  2. Option for Customers Database : Your upgraded POS system should have a facility to store in the data base of the customers, their preferences, card number details in repeat order, phone details etc. This customers data base can also be used to promote your restaurant sales promotion drives by informing customers on their mobiles the launch of discount schemes and any other festivity celebrations. All this helps in making dine-in, or order-outdoor experience more faster and much convenient for the customers.
  3. Integration of Restaurant on line ordering app: The smart phones have changed the way people order from the restaurant. Everyone now orders through mobile app instead of web. While going for the POS upgrade, you as a restaurant owner insure that POS system is capable of receiving orders and payments through online restaurant app besides other ordering forms. By integrating with app the role of error is minimized as order from telephone can sometime leaves a chance of human error. Besides this, app integration with POS helps the restaurant in fast customer service and increased turnover.

restaurant POS Systems

To conclude one thing you should also look into is that what other competitors of your restaurant are incorporating in their POS Systems as this will help you to at-least stay in line of competitors in the business and also allows to think ahead of them . You can still main a competitive edge over the other restaurant in your area if you adhere to the above points while upgrading your restaurant POS Systems.

If you are thing of opening a restaurant in Boston, or you already have a restaurant running and want to install latest version of POS systems or upgrade your old POS system, Little Gecko Technology consultants, a leading restaurant technology providers are here to help you. We are leading supplier and installer of Restaurant POS systems, Wi-Fi backup internet, routers, music and acoustic systems. We also provide training for POS systems. Rest is up to you! As how soon you make up your mind and take the decision and reap the benefits of advanced technology and grow your restaurant business to a new higher level.

Restaurant Online System / 2 August, 2018

Benefits of Online Presence of Restaurants

Restaurants open with a purpose of sharing a passion for food with others by serving delicious dishes to guests, resulting in smiles on patrons’ faces. Restaurants treat their guests like their family members in an effort to keep them coming back repeatedly. But restaurant guests’ presence is never a given at the time of opening a restaurant, so restaurant owners must ensure that every guest knows that he or she is welcomed into the restaurant.

Not long ago, online presence was not an option, and restaurants generally hired a crier to catch potential customers’ attention in front of the tavern. This has since changed, thanks to the era of social networking and smart phones. These days, a more tech-savvy approach is necessary to face the competition and add to the bottom line. Restaurant owners must implement modern tools to attract guests to the restaurant.

Now, thanks to smart phones, people are connected online at any given time. About 90% of restaurant guests check new introductions, menus and reviews online. Because of this, restaurants’ online presence cannot be ignored. Additionally, your restaurant’s internet connection should not be erratic, and a Failover Internet is essential.

blog-restaurant-online

By creating a web presence for your restaurant, you will keep up with the competition, increase restaurant exposure, and gain access to inexpensive and time-saving marketing methods that attract the millennial generation and others. Here are a few tangible reasons why your restaurant needs an online presence and the many benefits:

Benefits of Online Presence of Restaurants

  1. Helps to tell your story: Restaurant businesses can fail due to its anonymity. Customers want to have a good reason to visit your restaurant. You can provide connection for them to visit through the good food you serve in the restaurant. An online connection through a website helps you to achieve the goal of connecting guests with your restaurant and provides you a space to tell your story to guests.
  2. Social media presence is possible: Without an online presence, there is no way for your restaurant to go viral with young customers who live on their phones, “checking in,” posting comments, engaging on social media about their dining experiences. It is only possible if your restaurant has an online presence through a website and mobile app.

Benefits of Online Presence of Restaurants

By having a robust and active social media profile, your restaurant can give young guests something to interact with and transform casual guests into fans of your restaurant, creating an army of loyal customers. You have the opportunity to engage your guests 24/7. Take advantage of social media, and let everyone know about your restaurant, including what you have to offer.

  1. Brand identity is strengthened: With an online presence, your customers will become acquainted with your restaurant, and thus you can strengthen the brand’s identity. With a crisp, informative website filled with interesting content, people will get to know your restaurant, and people who have never eaten in your restaurant can put their trust in your restaurant. Seeing the content on your website and your brand will help you to gain more footfall in your restaurant.
  1. New territories can be explored: Being online brings you to places other establishments aren’t. When thinking of opening a restaurant, you never know how your location will become known to the public. An online presence allows you to be everywhere! It doesn’t matter whether your restaurant is on a busy street or in back lane… The only thing that will truly matter is your culinary skills, which will help get you noticed. With online menus, social networks and reviews, you are not only developing an online presence, but also conquering new territories.
  1. Customer feedback is possible: Having an online presence helps your restaurant know what guests think about your restaurant. This feedback attracts guests to your restaurant. After all, most people check reviews online before they book a table, either through the website or over the phone. Google even displays ratings of certain venues in the search results.

promote-your-online-ordering-system

As a restaurant owner, you are most-likely not a big business entrepreneur, and you can make appropriate decisions about your business without having to jump on every trend that hits the restaurant industry. By not being online, however, you are cheating your business. You have the ability to turn your business into a profitable venture by utilizing inexpensive marketing tools and transforming patrons into returning customers.

If you are thinking of opening a restaurant in Boston, or you have a restaurant and want to have an effective and continuous presence online, Little Gecko Technology Consultants are here to provide solutions, such as failover internet, Wi-Fi routers, IT components, cabling to connect computers printers and related equipments, Micro POS systems and Micro POS training for restaurants. You can focus your attention on other important aspects of your restaurant business and leave the rest to us.

AUDIO/VISUAL / 22 June, 2018

Restaurant Transformation through Audio Visual Systems

Restaurants are created to provide an enjoyable atmosphere to guests during each visit. However, even after the restaurant owner has taken care of lighting in the restaurant and invested a large amount of money to provide impeccable decor, the restaurant is often not in a position to engage guests.

Now, with a restaurant audio visual system, restaurants can easily present an entertaining and appealing atmosphere that can delight restaurant guests and attract them to visit the restaurant again and again.

Below, we discuss how an audio visual system can lighten the mood of guests in the restaurant, and why it’s worth investing:

Videos are there to set the scene

Customers visit restaurants to enjoy good food with their friends and relatives, and if the restaurant adds another component of visuals, guests have yet another way to enjoy and experience a better time during their visit to the restaurant.

Restaurant Audio Visual Solutions

Setting up large screen TVs in restaurants where guests sit, whether it is in the bars or strategically placed so that each guest can view, makes the establishment a warm and charming one. Many times, restaurants arrange special screenings of important events, such as the Independence Day parade or popular big games to attract customers to the restaurant. Investing in TVs, tablets and other smart devices not only enhances the restaurants image in the minds of guests, but it also makes them eager to come back when a big event is happening.

Pleasant tunes enhance the dining experience

If your restaurant guests don’t like the loud sounds of the restaurant’s TVs, you can mute the sound and play lovely music for everyone in the restaurant to listen to and enjoy.

Moreover, you can coordinate the day and time to the music you play, and change the tunes according to occasions and celebrations that are planned in the restaurant. Volume of music can be turned down or raised as per the talkative nature of your guests at any given moment.

Sports Bar Audio Visual Design and Installation 2

Install an easy to manage system

The system installed in the restaurant should be operated from one source. You should be able to choose what, when and where to play the music.

No music should be playing in empty bars and private dining rooms when no one is there to enjoy it. The control panel has the ability to play different playlist in bathrooms and open spaces in addition to what is being played in the main dining hall or bar.

A good audio visual system can change the perception of restaurant guests, who will know they are being looked after by being offered the comforts of the restaurant experience. This encourages them to come back again and again for a wonderful dining experience.

As Little Gecko Technology consultants, we install in-ceiling and external speakers, integrated television wiring, projectors, projection screens and televisions to create the audio and visual experience necessary for a given space.

If you are planning to open a restaurant in Boston and need any guidance in restaurant audio visual aids, we invite you to contact us. We also assist restaurants by supplying and installing Micro POS systems, Internet Failover Solutions, and Wi-Fi routers. We also provide Micro POS training in Boston Call @ 617-749-7139.