POS System, Restaurant technology, Resturant Contractor / 5 February, 2019

How POS help in Managing Your Restaurant Franchise

If you are planning to open a restaurant with a franchise in different locations, it is a matter of great pride. But as a owner or a Restaurant Technology contractor Boston you are concerned about the success of the business, as you have to influence over the various market locations and earn handsome revenue from various locations for your restaurant business.

Having a Restaurant Franchises clearly shows that you are concerned about the growth of the business, and also your restaurant brand. But on the other hand you have to maintain consistency in your services throughout all your locations so that your restaurant brand create waves across the various locations.

Not only you are required to maintain the quality of service and speed at all locations, you are also required to provide your guests full satisfaction and wonderful experience when they visit your restaurant’s franchises at any location.

Restaurant POS software

To achieve consistency in your services and provide guests full satisfaction, your Restaurant POS Boston can come to your help to manage your restaurant franchises efficiently at all locations.

How Restaurant POS software help in managing Restaurant Franchises

  1. Billing Operations get Streamlined: Restaurant POS system can help you to handle all billing operations at various locations. The streamlined billing operations of all the franchises at various locations can help you to see the tally of all the billing operations done at various locations in one central place . Your staff and you can manage the sales operations easily from one location and increase the overall revenue of the restaurant business by eliminating the hurdles in operations.

  2. Centralized Menu Management Possible: Restaurant POS system can help you to manage the menu problems at the various franchise locations of your restaurant whether all your franchises are selling same cuisines at all locations or various cuisines as per the local requirements.

With a Restaurant POS system, you as a owner can have a hold over all the menus at your different franchises and the items availability at various locations. You will face no difficulty in making changes to your centralized menus as per the requirements at different locations and can have all the locations updated without any difficulty across your restaurant franchise.

This helps you to save lot of cost and time for your restaurant staff and in turn make your restaurant service efficient thereby increasing revenue generation.

  1. Guest Management Possible: With a restaurant POS system you can have a complete control over the guest management at various locations.

When you are operating a restaurant having branches, at multiple locations, people like to visit at all your franchise locations. Restaurant POS system provides history of all the guests of all locations of your restaurant at one place.

Restaurant Technology contractor Boston

You can provide a personalized services to your loyal customer whichever franchise he or she visits by knowing his complete history from the POS system. All this helps in customer retention by many folds as you can provide complete guest satisfaction every time he visit at any restaurant franchise location.

  1. Improves Communication with various locations: The chances of misunderstanding and discrepancy are reduced to a large extent in your entire business locations if you use a efficient Restaurant POS system, as you can view the entire restaurant operations whether guest management, staff management or inventory management at the central location.

Since you as a owner of the restaurant is required to have complete information of all the tasks performed at various locations in your restaurant for efficient working of restaurant. Whether it is related to re-access of user-privileges of your staff members, the task performed by them and their logs. All this information can be accessed through the restaurant POS software.

  1. Consolidated Reports and Analytics: When you are running many branches of your restaurant you need to be sure that they are all run well, there is no problem at any of the branches , and you can also see that what progress is being made at each franchise outlet.

You can manage all your franchises with Restaurant POS software by getting details of sales, revenue and inventory use reports and take all the important decisions to grow your restaurant business.

Little Gecko technology consultants are leading restaurant technology provider in Boston and greater Boston area and handles all restaurant technology installations and their up-keep. We are leading supplier and service provider of complete restaurant solutions in the Micro POS System including installation an training, Fail-over internet solutions, restaurant acoustic solutions, routers and cabling solution to connect all your computers to share printer scanners and internet at amazing speed and reliability. We also offer restaurant contractors assistance in opening restaurant in Boston. We aim to grow your restaurant business to new heights.

Micros POS System, POS System, Restaurant technology / 30 January, 2019

How Restaurant POS Power your Business as Central Unit

Having a latest POS system in your restaurant -then you have won half the battle in operational success. But to power your restaurant business and take it to next higher level, then you as a restaurant technology contractors Boston  have to explore whether you are using your POS to its full capacity? Here we are not talking about a usual use of POS system like order punching, receiving payments from the customers, but today, POS system beside doing these traditional operations in the restaurant are doing much more than that.

Let us see how with each operation that happens in your restaurant POS, makes it more and more powerful to improve the various processes at your restaurant and power your business.

Restaurant POS is not only a Cash Register!

Restaurant POS Boston  is not only a cash register but it is much more than that. Think POS as a central system, one that not only work as cash register and doing traditional functions but compliments the entire functioning of your restaurant. Apart conducting its main features like recording sales transactions ,POS also records activities like inventory management and customer engagement. Now the POS system is further enhanced to do cloud based functions. With cloud in place your POS have every thing you need in a single straightforward platform and also track different day to day metrics of your restaurant, anytime, anywhere and on any digital device.

Restaurant POS is not only a Cash Register

Different functions that an Ideal Restaurant POS Powers

Today Restaurant POS loads many functions and tools to improve customer experience and integrates it with various important restaurant functions. Here are the main functions you should be making with your restaurant POS.

  1. Kitchen Efficiency improvement: POS helps in improving kitchen efficiency. In simple words POS shortens the order journey from customer to kitchen. Now with cloud POS system, waiter who is taking order from the customer can sent order information to restaurant kitchen in no time with his comments. There is no need for waiter to run to kitchen and deliver order, and he can attend more number of customers, thus leading to more restaurant sales.

With POS now you can have menu analysis to find which menu items are popular with customers, which are profitable for the restaurant, plan price and also plan restaurant kitchen operation based on the observations.

  1. Helps in Controlling in Thefts and Pilferage: A latest POS can help restaurant to keep track of the stock consumption or identifying the canceled and void transactions. When the POS system is utilized in a proper way, it can help identifying and controlling theft and pilferage to a great in restaurant. POS is the best way to catch theft transactions and provide in-depth information about how these take place. Moreover human error is also reduced as POS records every transaction in the real time.

  2. Communication with customer is improved: Since modern POS records all the data relating to sales in the restaurant and other data about the customer, it can server as source of all major data which can be used conduct various marketing analysis. As the restaurant has clear picture of the customers preferences and choice, divide the into groups and can help in making a optimal communication strategy. You can send customers a notification on his phone through SMS if they have not checked in once in last month and also inform them about the the popular menus likely to be introduced in future and can also offers discounts or 1+1 offers to increase the restaurant sales.

  3. Helps in Integrating Loyalty to Boost Repeat Business: As loyalty programme helps in bringing the loyal customers back to order, and can prove a most successful tool. So it is very important to chalk out a proper loyalty programme to boost your restaurant business. In this your POS can play a vital role as it integrate with every sales order seamlessly. Loyalty points can be added for the following actions by the customer I.e on registration/ first order, on new order placed, on spending a certain specific amount of money, on taking part in social platform for reviews and feedback or on signing and subscribing e-mail notifications , and many more.

  1. Provides all useful and sensible Data: A good POS system provides all the necessary information and other useful statistics in the reports generated, which can help you to take vital decision for your restaurants business growth and achieve your goals through better performance. Even POS data can also be more useful where the restaurant have multiple branches. You can have a complete look out of sales of branches over a period of time, activities of staff in various branches( relating to the delivery of orders) and also reports on the food items used in each outlet.

  2. Helps in Introduction of Self-Serving Kiosks: As the present generation needs every thing in the fast pace and in restaurant business there is no difference. Customers here want everything very fast. Thus they don’t mind in ordering from self service sales points and the trend is fast gaining among the young generation. From the point view of restaurant this acts as a great automation in business and also help in reducing staff burden. Thus you can up-sell customers with great combinations and suggestions on the kiosk.

To conclude the POS installed in your restaurant is not a mere machine for taking order and receiving payments but much more than that. Various features of POS can help you to increase your restaurant sales and grow your business by leaps and bound with improved customer experience for both online and offline and with better management of the restaurant resources.

littlegecko Tech

Little Gecko technology consultants are leading restaurant technology provider in Boston and greater Boston area and handles all restaurant technology installations and their up-keep. We are leading supplier and service provider of complete restaurant solutions in the field of Micros POS system, including installation and training, Fail-over internet solutions, restaurant acoustic solutions, routers and cabling solutions to connect all your computer to share printer scanners and internet at amazing speed and reliability. We also offer restaurant contractors assistance in opening restaurant in Boston. We aim to grow your restaurant business to new heights.

Restaurant technology / 3 January, 2019

How Can Your Restaurant can Attract more Customers

The main attraction that bring customers to a restaurant is the food that restaurant serve to its customers. But serving the best food in the world doesn’t bring customers in the restaurant.Every night there will be full occupancy in your cannot be guaranteed unless people know how good the food is, that your restaurant serve. For this you as a owner and your restaurant contractor has do some extra promotion to attract customers and tell them about the food that is served in the restaurant. Once they are inside the restaurant and try the delicacies served there, they will come back time and again and also promote the restaurant among their friends and relatives.

To attract more Customers to Your Restaurant one of the priority should be to bring them indoor first and in order to this happen here are few efficient and innovative ideas that can help you to get more loyal customers to your restaurant.

restaurant contractor

Use of Smart Flyers: To promote your restaurant it is very important that flyers promoting any event or any special occasion are not distributed in a generic way by leaving it just on the car window or any other way and hoping that people will find this, but it should be smart flyer with a targeted message and that too the promotion of restaurant, and details of delicacies serviced and discounts or any other offering. Here in flyer what offer you are giving depends upon you but this offer should continue for one month at least, if not more as it will provide sufficient time for the people to visit your restaurant. You can also include discounts, free appetizers or desserts and free gifts also to attract customers.

A professional approach with flyers distribution is must. You will have to choose an appropriate time when to distribute the same as distributing every week will annoy your customer base also and they will refrain visiting your restaurant. You cannot get customers with leaving flyers just on the windshields as most of these end in the garbage. So a careful strategy be made for every thing.

Attract Local Businesses and create partnership: One of the area generally ignored by restaurants is local businesses. As local businesses hold meetings and conventions, they go for catering and special lunches for their clients and staff. It is better that you make a list of local businesses holding such meetings and start conversations with them. You can offer discounts so you can get full catering order instead a part one. All this will make your restaurant to attract a greater stream of revenue and add to your profits.

Extra discount to first timers: A customer loyalty can be created if your restaurant can offer a good discount to the first timers. This discount should not be less than 20% as this is good deal. You can also offer them free appetizers or any thing else which can help them to come to restaurant in large numbers.

Introduce the happy hours

Introduce the happy hours : To attract more customers to your restaurant create happy hours in your restaurant. Happy hours to the restaurant means happy profits. Generally happy hours are late afternoon. Spreading from Monday to Thursday, but it is up to your choice when your restaurant will have happy hour and what are offers in happy hours. Generally drinks and appetizers are offered as happy hours deal. With free drinks and appetizers in happy hours people order many other things in restaurant and likely to stay and order for dinner. You can also offer a great happy hours for your regular and loyal customers so that they can come back again and again and making your restaurant a popular place for lunch and dinner.

Celebrate big events: Many big events like New year eve, sporting event, Valentines day can be celebrated and promoted by restaurant in a big way as these events are perfect occasions for you to take advantage to increase footfall in the restaurant. Generally people go out for dinning on these big events and if your restaurant is not celebrating these then you are loosing a great opportunity to Increase loyal customers base who will be coming back time and again in the restaurant.

Host Customer friendly events: Your restaurant can hold special events like cooking classes, themed parties, special events for younger generation and kindling a sense of loyalty in them towards restaurant .

Arrange special dinners on customers birthdays and anniversary: People goes out to celebrate birthday and anniversary and invite their friends and relatives to celebrate the occasion. Your Restaurant can arrange special party/dinner for such celebrations. For this you can send emails and notifications in advance that if they celebrate their special event and make like it be memorable then they should come to your restaurant and you can offer them special dish, appetizers and gifts. It’s a great way to remind them about your restaurant and attract new customers.

One of the foremost thing to attract customers to your restaurant is to bring them through front door and this is the first and basic step. Providing them with customer friendly service and best food dishes is the other important way to attract them to your restaurant. The planning of every effort should be such that first time visitor to your restaurant makes a mind to visit again and again, and all your effort will go waste if your are not converting new customers into a long term loyal customers.

It is the combination of above ideas which can bring more loyal customers to your restaurant and not any single idea. Once you are able to know which combination of ideas detailed above can more customers loyal to your restaurant then you can make double effort on those ideas and reap extra business and of-course more profits in your restaurant business. You can also take help of latest restaurant technology to achieve your goal like mobile POS system, and social network.

Little Gecko Technology Consultants are a leading technology provider in Boston and Greater Boston area. If you in process of opening a restaurant in Boston or already in the restaurant business and need technology solutions for your restaurant like Restaurant POS Systems, WiFi backup internet, routers, music and acoustic systems, we are here to help you as we are supplier and installer of all these systems. We also provide training for restaurant POS system to restaurant employees. Now the rest is up-to you! How soon do you want to make this decision and reap the benefits of advanced technology?

Micros POS System / 19 December, 2018

Why Your Restaurant Need a POS System?

Point of Sales or POS is a system that is used worldwide by establishments to keep their business running smoothly. This computerized system help Restaurant Contractors to track sales, manage cash flow in the restaurant, helps in order taking, kitchen management, where the food inventory, bill generation, and payment receipt management with bookkeeping of all financial transactions.

Traditionally, the restaurant POS system is where the restaurant guests and customers make payment for the restaurant services they get while visiting in the restaurant. For this payment terminals, touch screens, and a variety of other hardware and software options are used to record the transactions. Restaurant technology has changed a lot in lastfew years.

However, today, POS is often preferred running smoothly as used world the restaurant point of service, given that Point of Sales is no longer limited to processing sales. Today Modern Restaurant POS system with bookkeeping a platform, that not only work for cash flow any food and beverage operations of large and worldwide but also helps in enhancing the customers experience and streamlining the restaurant business operations.

However, today, POS is often preferred running smoothly as used world the restaurant point of service, given that Point of Sales is no longer limited to processing sales. Today Modern Restaurant POS system with bookkeeping a platform, that not only work for cash flow and food and beverage operations of large and worldwide but also helps in enhancing the customers experience and streamlining the restaurant business operations.

Why POS System is a necessity for Restaurant

POS System provides many benefits to Restaurant. One it simplifies the communications between the kitchen and the waitstaff. Orders from the customers go to the kitchen printer, directly from a computer without any human intervention. Secondly, restaurant POS system can track everything from food usage to the items which are the most popular on the menu. POS system acts as a time clock, it can also help in payroll prepare. A restaurant can have lot of saving in bookkeeping department expenses. POS System not only helps restaurants in day to day running operations but can also organize profit and loss statement and sales tax calculations.

Drawbacks of POS System: There are certain drawbacks of POS System, as in the case of digital other computer-driven devices and is subject to same technological whims. If there is some crash in computer operations and you don”t have a backup, then there are chances that you might risk losing all your sales and payroll data unless there is backup of the same. So restaurant contract must have a backup of all the important data of POSsystem to avoid risk of loosing the same.

Other Issues

A POS system life span is shorter than the old fashioned cash register. Money saved by installing a POS system on bookkeeping and payroll can go to a tech guy for installing and then on any troubleshooting repairs happening in its working life. You also have to replace parts, updatesoftware and many times replace it with entirely anew model. Since the new POS system comes witha limited warranties and tech support, like anyother piece of digital equipment, the problems alwaysSeems to start once the warranty is over. Toovercome this issue, you always need to buy extra tech support to keep the POS System running smoothly.

How to find a POS

In the market there are many tech suppliers who deal in supply POS system and other support equipment and software for flow and restaurant. If you are planning a small operation, like a sandwich shop or other small eating outlet you may not need POS system at opening if you are not accepting the payment through credit cards or plastics. But in case you have an expansion plan and streamlining and like to franchising it, then it is better you go for a POS System that can take care of your future expansion plans, just in the beginning while opening the restaurant.

Little Gecko Technology Consultants are leading consultants and contractor of restaurant technology in Boston. If you are running your restaurant or thinking of opening a restaurant in Boston, and are need of latest technology implements in your new restaurant in your running restaurant, then you can contact us and we shall help you in providing latest technology solutions in your restaurant. We are the leading supplier of latest restaurant POS Machines, installation of POSSystems, wi-fi system, backup internet, routers, video and acoustic systems and also provide training in a restaurant POS systems to employees of the restaurant. We strife for your restaurant growth with our technical and expertise and help your restaurant business and expand as per your dreams.

Restaurant technology / 26 November, 2018

Why Most Restaurants Love Technology ?

Like any other business the idea of using technology in the restaurant is not a new one. Thousand of restaurants are using technology in their day to day operations like any other businesses doing it.Use of Digital POS Machines, Customers-Facing Table tops Tablets, email service, restaurant entertainment technologies, wi-fi, fail over internet, automated inventory tracking and scheduling software are some of the common technologies used by restaurants presently.

Restaurants that have multiple branches, that serve multiple roles-operator, chefs, managers, etc. -good technology can be the reason behind a successful restaurant and that one that have fails in business. This is because owners and contractors of every restaurant face unique problems when they deal with the restaurant inventory, guests satisfaction, employees management and managing restaurant financial accounting. Below are some of the important issues why restaurant love technology in every sphere of business operations.

Using Technology and POS Software

  1. Helps restaurant in getting reviews: Success of a restaurant now a days depends on the customers reviews. Dealing with restaurant reviewers has traditionally been a right of passage for any up- and coming restaurant. Hospitality industry today has turned upside down with the popularity of blogs and social media. Customers are able to talk about their experience online immediately, which can either spread priceless awareness and publicity or leave a restaurant open to potentially harmful reviews. So knowing about customers reviews is important for the restaurant as it plays a greater role in success of the restaurant.Technology comes here to help the restaurant to get instant reviews through various social media platforms.

  2. Helps in communicating with the public: Technology helps restaurants to communicate with the public.Customers turn to the internet for any kind of information about the restaurant and if your restaurant is nowhere found on internet, customers are most likely go to search other restaurant.Most of the restaurants with the help of technology turn to either a website or social media or both to stay in touch with their customers and potential customers. Many times chefs from the restaurant turn to the online world to communicate with their guests openly- for posting cooking videos online, giving general tips and building long term relations with patrons via social media.

  3. Helps in providing convenience of mobility: Technology helps restaurant in providing convenience of mobility. Convenience has become a buzz world and a modern catchphrase in every industry. Convenience in hospitality industry generally associated with portability, time-saving, and order accuracy. Modern technology is raising the standard in very one of these areas. Wait times at a restaurant are being drastically cut as servers are able to turn over their tables faster with the help of mobile devices like hand held POS machines.Smart devices are now being used to place orders ahead of time or from designated order stations.

Tech Trends for Restaurants in 2018

Besides restaurant guests using their convenience for visiting restaurant, restaurants are also getting benefits by serving more customers by immediacy provided by technology by being able to quickly update a menu online due to any seasonal change in foods, chefs interests or any local or important international events.

  1. Use of OR Codes: Technology helps restaurant to tap reviews of international customers through use of OR codes.. QR codes are anything like a URL can do, from linking tech-sevvy customers to promotional or restaurant websites to asking for feedback after a meal. QR codes are quickly gaining popularity within the restaurant industry. Without technology such thing is impossible for the restaurants to think off.

  2. Helps in Geo-localiziation of restaurant business: Now with the help of technology like restaurant apps , restaurant guests are able to check into restaurants on their smart phones. Now people turn to face book to know about their friends location, instead of asking them where they are as people generally put their status and local there. Restaurants have tapped into this technology for identifying their frequent customers in order to offer them promotions or communicate with specific customers directly. With this restaurants can serve their customers better and reap rich rewards in terms of increased footfalls.

  3. Helps them to distribute online coupons: Restaurants turn to technology for offering discount coupons to its regular and new customers. The value of putting a discount online is greatly disputed- that whether it drives repeat business or not, and many feel that coupons have little effect on restaurant business, other than eroding the value perception of a restaurant. But what ever is the case, generally restaurants think that customers often turn to coupons to try new things as the online coupons often offer something free to them.

These are some of the points why restaurants love technology but there are many more, and all depends on the restaurant location, customers served and many more.

Restaurant technology / 1 November, 2018

How You can Save Your Restaurant with Right Restaurant technology

We generally read about the news reports that restaurants are are closing here and there in the town. When we try to find the reasons why the restaurants are closing then we find that all of the world the restaurants run on a very thinner margins, eve thinner than a sushi knife. Even the restaurants that are opened by Michelin stars, have a great reviews, employing celebrity chefs are also on the list of the restaurants that closed in United States. Now there is a question that how can a Restaurant Contractor in Boston Call 617-749-7139  find the type of such which will mean longevity and serving diners for years or end abruptly? One of the smartest way is the use of restaurant technology which is right for the restaurant to grow and reap rich profits so that it can run for a very longer period of time without the fear of holes in its bottom lines.

One of the main profit centre in a full service restaurant is its bar. It is very important that the bottom lines maintained in the bar operations with a efficient beverage plan, and same can be programmed on day to day basis as per the customers demand and preferences.

restaurant POS Systems

The next question arises as how technology can help in making sure that your restaurant can have a strong bottom lines. Inventory management software especially developed for the restaurant can help in drafting strategies that drive profits and more money in your bank account. Below are some of the points which the owner or managers of the restaurant should consider in applying the technology in restaurant operations.

According to Hospitality Technology study survey most of the restaurants spend 32% on software and 27% on hardware, personal 20% and network and telecommunication. So as per their study the main top goals that restaurant owner using technology in restaurant projects are:

  1. Improve operational/process efficiency

  2. Improve customer engagement/loyalty

  3. Increase employee productivity

Let us examine how by spending on technology that is specially designed for the restaurant industry business can pay off in long run.

  1. Improving Operational Efficiency: The right kind of Point of Sales (POS) system can make all the necessary difference in keeping the restaurant business smoothly. Few examples how operational efficiency can save lot of money in restaurant operations.

  1. Accuracy in Order: Conversational ordering, requirements, modifier pricing, proper routing of kitchen items, calculating the tax impact in detail and getting orders right every time in a complex restaurant environment can add more in restaurant profits. Even if one restaurant mistake is avoided each day with technology can add a large amount in the profits of the restaurant.

  2. Order Taking Efficiency: If your restaurant is taking orders on phone, by using a technology using sound and optimized system of phone orders and delivery can add to your bottom lines if it is able to cut typical order time from 3 minutes to 30 seconds by removing the bottlenecks.

  3. Inventory tracking: Inventory tracking in the restaurant is a chore, but with right kind of tools this job can be made more easier and fast. By choosing a software which let you and your restaurant managers to track the ingredients that are required in the restaurant can make a lot of difference on the profits of the restaurant.

  4. Coupon Control: General purpose restaurants and pizzerias operate on a system of coupons, that are quite complex and many Micro POS systems Call 617-749-7139 cannot handle the same in an efficient manner. By using a technology which can keep a strict control on the coupons and discount can add lot to the restaurants profit. So always upgrade your technology as per the requirements of the restaurant and change the POS systems accordingly.

  1. Improving Customer Engagement: It is no secret that the online ordering system have a more than 25% higher ticket average than the order placed by phones. A powerful suggesting technology of online order not only provide alternative to the customers but also keep them more satisfied also. So investing on these technologies can help restaurants earn more.

  2. Turn New Customers to regular customers: It is very difficult to turn new customers into regular customers unless a proper reward programme tailored with your restaurant requirements is used. With technology it is possible to have a automated marketing reward programme can be tailored for your restaurant and make your restaurant to grow faster.

  3. Labour Management Cost: Labour management in a restaurant is a nightmare for the restaurant owners and managers. With use of technology a POS System that helps to run the whole labour management system in a simple and less cumbersome and paperless way can make lot of difference on restaurant working with quick order taking and delivery by the staff. Your managers can spend more time with customers and less time in office managing the labour. Even if a restaurant manager can spend only one hour looking for the customers complaints and able to generate one or two more sales orders and earn about $20 more per day can add up to $ 600 per month in a restaurant profits per month and a huge amount in a years time .

Call 617-749-7139 opening a restaurant in Boston

So we see that investing little more on the technology and keeping it abreast with latest developments in the industry can add more number of years in your restaurant operations. The right technology can help you to innovate your restaurant operations, gain more customers and fans among the digitally savvy customers and make your restaurant earn more and stay in business for a quite longer period of time.

Little Gecko Technology Consultants are a leading consultants and contractor of restaurant technology in Boston. If your running your restaurant or thinking of opening a restaurant in Boston, and are in need of latest technology implements in your new restaurant or in your running restaurant, then you can contact us and we shall help you in providing latest restaurant technology solutions in your restaurant. We are the leading supplier of restaurant POS Machines, Installation of POS systems, wi-fi system, backup internet, routers, video and acoustic systems and also provide training in a restaurant POS system to employees. We are here to help you to grow your restaurant business and also let you run your restaurant operations smoothly and earn more and stay for the longer time in the restaurant business.

Micros POS System, Resturant Contractor / 18 April, 2018

What Should the Best Restaurant POS System Include?

Over the last several years, a restaurant Point of Sale System (POS) has managed day-to-day sales in restaurants. Lately, Micro POS systems in restaurants have started to include pay at the table options as well. Now restaurants meet customers’ needs in multiple ways without the use of cash registers or computer terminals in the restaurant. With the added functionality, it is now more important to find the most reliable and dependable POS system, which enables the restaurant to meet the varied needs of its customers.

There is a need today to process payments quickly and easily, as the payment system is the technological heart of the restaurant business. For this reason, a POS system is vitally important to the restaurant business.

Best Restaurant POS System

Since the POS system for restaurants is very important, its significance cannot be ignored. But the question is: What should a restaurant POS system include so that it can fulfil the needs of restaurant management and ensure customer satisfaction? Below are a few things the restaurant POS systems should include for the restaurant to get the maximum benefit:

  1. It Should be Mobile: Research has shown that about 65% of restaurant POS systems currently are hosted in cloud. The remaining 35% are also considering doing so. The benefit of this is the faster speed, lower maintenance cost and greater amount of scalability. Mobile POS systems also help in payment processing, a key factor in revenue increase and reduction in the overall cost of the overhead in restaurants.

. Mobile POS systems also help in gathering orders at the table, and transferring those orders directly to the kitchen for further processing. Faster order placement and pay-at-table processing helps with customer satisfaction and allows restaurants to serve more guests at a time.

  1. It Should Help with4 Data Intelligence: POS systems should have a capability to gather various amounts of data available in restaurants, such as which dishes are the most popular and which items consumed in restaurants are more profitable. If the restaurant POS system is capable of data mining, it should be shared with restaurant management to let them plan what further action is to be taken to make restaurant business profitable, and make guests fully satisfied with your restaurant offerings.
  2. Should Help in Employee Management: Good restaurant POS systems are equipped to include integrated employee scheduling tools. These tools help in tracking and monitoring employee hours with ease, and in some cases also predict sales and staffing needs. Now restaurant contractors, with the help of a POS system, can plan for the volume of business that is expected on a daily and hourly basis, as well as plan for staffing needs.

Restaurant Pos system boston

A smart restaurant POS management system helps to better control payroll costs and maximize employee efficiency. A labour efficiency report gives management information about the highest and lowest performing employees in the restaurant.

  1. Should be Capable of Inventory Control: A great deal of diligence is required in the managing of inventory in the food and beverage industry. Restaurant management is concerned with inventory management so as to reduce food waste, spoilage, theft, and over production. The good thing is, inventory management capabilities are becoming increasingly sophisticated and are becoming an integral part of next generation restaurant POS systems. Now restaurant operators can track inventory depletion in real time to help reduce food waste in restaurants, monitor inventory levels and help increase the profitability of the restaurant.
  2. Should Be Capable of Processing Mobile Payments: A smart restaurant POS system should be capable of processing and accepting EMV payments. This contactless EVM acceptance payment system provides many benefits to restaurant management. Management is spared the fear of fraudulent transactions made by guests through stolen cards.
  3. Should Help Guest Management: A robust restaurant POS system should include customer management including loyalty program options, order tracking history, capability to integrate with social media and other marketing tools. These guest management tools help management to plan their action in such a way that it leads to more footfall in the restaurant, thereby increasing restaurant revenue.

Little Gecko Technology Consultants are installers of the latest generation of restaurant POS systems in Boston and the greater Boston area, along with guest/internal wifi network routers, audio, TV and security cameras. If you are planning to open a restaurant in Boston, or you’re already in restaurant business and plan to install the above mentioned systems, we encourage you to contact us. We have a team of experts to help you in every sphere of restaurant management, and we’re here to help you to earn more in your restaurant business.

Resturant Contractor / 23 January, 2018

What To Look Before Opening a Restaurant

The restaurant business is a very serious business and shouldn’t be taken lightly. Before opening a restaurant, a restaurant contractor has to look into various areas and plan the venture accordingly.

Due consideration on the points mentioned below is of utmost importance in running the restaurant successfully. Taking these things into account will allow your dream project to achieve the great success it deserves.

Arranging Finances Should Be Your Top Priority:

In running any successful business, finances are one of the top areas of consideration, and running a restaurant business is no exception.

Before opening a restaurant, one should have a sufficient amount of finances, as the landlord who is leasing the building needs to know how serious you are about the venture, and that you don’t pose a financial risk.

If you are securing a loan for the business, potential investors will gauge your worth from the amount of finances you are initially investing in the business. Having sufficient finances at the time of opening the restaurant will allow you to take greater risks and to plan innovative methods to run the restaurant successfully.

Check your financial projections

Check Your Financial Projections with Restaurant Occupancy: There is no denying that location is one of the greatest factors in running a successful restaurant. The better the location, the better the chance of the restaurant being a successful venture. We understand that better location does not come cheap, so before opening a restaurant, one should ensure that when adding all costs, there is a minimum profit of about 10-percent on the business.

Arrange for Insurance: Like any other business, restaurant businesses also carry a chance of accidents. Chances are that your chef or waiter may slip, the kitchen may have a fire, or burglars might steal your precious decora. You may have to compensate your employee for any accidents that take place during their time at work. It is better to have a sufficient amount of insurance for your restaurant, as well as the employees working there. This will relieve the restaurant manager from unnecessary worry, and he can concentrate on the many other important areas of restaurant management.

Arrange for Permits and Licenses: Every restaurant needs licenses and permits from the authorities to run the restaurant regardless of the location. There may not be specific permits like music permit or fryers permits, but business permits, fire department clearances, liquor permits and sales tax permits and licenses are very necessary. Always arrange these permits before your restaurant is open for business.

boston resturant sevices

Budget for Renovation: It is very rare that when purchasing a running restaurant, there is little to no need for renovation. Chances are a new coat of paint on the walls is required or a change of furniture upholstery is needed, or perhaps new fixtures in the bar. It is also important to renovate the front office as per the theme of the restaurant. Be sure to keep a sufficient contingency budget for these renovations.

Budget for Kitchen Renovations: The kitchen is an important area of cost outlay. The maximum amount of budget in opening a restaurant is incurred on kitchen and its fittings. Here you can plan financing options in purchasing kitchen appliances, as spending enough on this area will leave you with little finances for other restaurant areas.

Always Follow Rules: When you pay your restaurant employees, you should always follows the labor rules. Generally, tipped employees are paid less than minimum wage, but non-tipped employees are to be paid at least minimum wages as per the labor laws. One thing to be kept in mind is that staff payments are part of your primary area of expenditures.

Form a Policy to Source Your Ingredients and Inventory: As a restaurant owner, it is your duty to ensure that you have made sufficient arrangements for all your ingredients and other necessary supplies before opening a restaurant. Only open the restaurant to the public when your kitchen is fully stocked with all the ingredients and necessary supplies. Also arrange for furniture, POS systems, music system, internet routers, and computer systems before opening the restaurant.

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Follow the Business Practices: Always follow the business practices that are prevalent in the restaurant business. Don’t rely on word of mouth to generate a buzz for sustaining restaurant business. Consider hiring a reputable PR firm for a few months to generate business leads, as these agencies have contacts with local press to provide your restaurant all the important coverage in the area of your restaurant business.

Leave Enough Leftover Money to Cover Day-to-Day Expenses: You should have enough working capital to meet day-to-day business expenses. These resources are needed to cover the cost of employee wages, food costs, and to meet regular expenses. As a rule of thumb, there should be a budget for at least 3 to 6 months for this purpose until the restaurant business is profitable and running.

If you are in the restaurant business or opening a restaurant in Boston or greater Boston area then we at Little Gekco technology consultants are here to provide you full consultation in opening the restaurant, arranging various restaurant needs like POS system, Computers, Internet routers, music systems and acoustic needs. We have a team of experts who are abreast with the latest technology in every sphere of restaurant management, from the beginning to the last stage, along with  employees training.

How, Resturant Contractor, VOIP PHONES / 13 December, 2017

How Mobile Apps Help Restaurants Attract Clients

Nowadays there is no field that doesn’t involve apps. Apps are available for all almost everything, whether it’s an app for social media interaction, addictive mobiles games, or apps for health and fitness.

Restaurant owners consider apps useful for various industries, and not just for their restaurants. However, there are glaring examples where innovative restaurant apps have helped restaurants to increase business, which has led to a change in restaurant owners’ minds regarding the usefulness of apps in the restaurant business.

A recent survey shows that 40% of customers who are visiting restaurant websites are doing so on their mobile phones.

Restaurant Computer Tech

One of the main reasons why restaurant owners should make an investment in mobile apps for their restaurant business is that apps lend them a larger area of operation, as well as a location-based targeted marketing. Mobile apps help them to push notifications not only to diners, but also potential customers and anyone near the restaurant.

One survey found that, if promised exclusive offers and discounts, about 60% of restaurant customers would be willing to download the restaurant app on their mobiles phones.

Opening a Restaurant Boston

Mobiles apps help restaurant contractors promote listings, search, promotion, and communication about the restaurant and its location to potential customers.

Here is a list of restaurants that have benefited from global reach through the inspiring mobile app use in transacting their business and achieving huge overall success on all fronts:

  1. Domino’s Pizza
  2. Starbucks
  3. Mini Bar
  4. Rhino Coffee
  5. Chipotle

Benefits of Designing a Mobile App for Your Restaurant

It is a great time for restaurants that offer takeout menus to implement the use of a mobile app for their restaurants. Surveys have revealed that almost 70% of the time, restaurant telephones are in use during peak hours, In many cases, there is no other alternative for customers but to resort to calling other restaurants to place an order. Many times, customers change their minds and place orders at a competing restaurant. Other times, customers opt to not place an order at all.

little gecko mobile app resturant

Below are the main benefits of designing and investing in a restaurant mobile app: 

  1. Provides a platform for customers to post reviews and testimonials
  2. Easy and convenient solutions for customers
  3. Helps in geo-tagging for push notifications
  4. Increases restaurant reach and access to customers
  5. Simplifies the ordering process for restaurant clientele
  6. Helps to build an army of loyal customers
  7. Provides a competitive edge to your restaurant in your area
  8. Reduces workload of in-house staff
  9. Offers valuable marketing data collection
  10. Increases the number of orders for the restaurant

As you can see, it is a win-win situation for the restaurant if they opt to design a proper restaurant app and promote the same among customers.

If you intend to open a restaurant in Boston and need technical assistance, Little Gecko Technology consulting Boston is here to help you. We provide assistance in all restaurant solutions–running the restaurant from beginning to end including,  Micro POS systems, failover internet and audio solutions.

Resturant Contractor / 1 November, 2017

How to Enhance Marketing and Branding of Your Restaurant

One of the major areas of concern for the Restaurant Contractor is how to enhance marketing and branding of his restaurant so as to increase his earnings. Before embarking on his plan, he has to answer questions as to what his restaurant feels like. This must be done at a very early stage, because the restaurant business is unlike any other industry… It is an altogether unique and different business.

You have started the restaurant with a concept cuisine, food and location. Once those important factors are in place, you must decide how the business will grow.

You have built a brand from your special dishes, the interior, how your employees dress and behave, and how they look after your guests. You must consider your kitchen smell and technological innovations incorporated in day-to-day operations. You want your people to stand out. Your brand is a valuable asset. If you navigate it right, it will bring more people into your restaurant.

So, how do you get a great brand? Below, you’ll find the vital elements of restaurant branding and marketing:

restaurant-promo-strategy

Standing: The standing of your restaurant depends upon how you engage the community around you. This includes how you organise, donate and participate in community and civic engagements. Strive to make your presence in community work visible. This helps to build the reputation of your brand. Generally, people prefer to join and engage with the organisations that help out in the community. These people will prefer to use your logo in any events they organise for community service. For example, some organisers may use window stickers to advertise your business.

Trustworthiness: Consistency in delivering clean food and maintaining a clean location, along with consistently providing good service builds trust in people. People tend to recommend restaurants  that have everything in order, in lieu of restaurants with a reputation of being erratic and inconsistent. Consistency in the restaurant business does not come cheap; a lot of effort and technology is involved  from day one, including inventory management, staff scheduling and maintenance issues. This helps in building the reputation of the restaurant.

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Reviews: Good reviews give restaurants immense popularity. These days, anyone can be a restaurant critic. In an age of digital explosion and smart phones, people tend to share about their dining experience on Facebook, Twitter, YouTube and Instagram. Moreover, there are countless food bloggers who post their restaurant reviews on their blogs. You can boost the likelihood of positive reviews by offering an incentive. Moreover, you can start a website for people and customers to post reviews. Better reviews bring more business, and social media marketing is an effective way of doing business in modern times.

Presentation: One of the first things that comes to mind when considering branding is a business logo. When designing your logo, it’s important that your logo matches your brand. Make sure fonts are appropriate with a good colour scheme, and ensure that the design of your logo represents and connects with your business. Don’t take the logo designing process lightly. Enlist the help of a designer who is capable and will look at all aspects of your business to design a compelling logo. There should be consistency in your logo across all platforms for the presentation of your business. This type of consistency is required in writing, as well.

If you are opening a restaurant in Boston or in the Greater Boston area, you can contact us for all your Restaurant IT related requirements. We have a team of expert to provide complete guidance in restaurant IT, Micro POS system, failover internet solutions and restaurant computer technology. With our guidance and expert advice, we’re sure that you can enhance your restaurant branding and further increase your profit in the business.

FAILOVER INTERNET, Micros POS System, Resturant Contractor / 4 October, 2017

Smart Houses and the Role of Technology

The concept of houses has changed beyond recognition in the 21st century. Now, a house doesn’t only consist of four walls and a roof; it has become a smart house, where different gadgets help residents of the house complete household jobs with ease.

In 1923, a renowned Swiss architect named Le Corbusier described the house as a “machine for living in.” With the passage of time in middle of 20th century, this thought turned into a reality. People were relieved of the drudgery of household jobs with the availability of electricity and gadgets to help. More and more people started using washing machines, dishwashers, and vacuum cleaners in their homes.

With the invention of transistors in the later part of 20th century, electronic gadgets became an important part of the household. The devices controlled themselves in a limited way using the inbuilt sensors and programs.

In the 21st century, smart chips in household gadgets has made them much smarter, as they can now be controlled remotely. The internet—and mobile internet use in homes—has made the shift to smarter houses. Now, more and more houses are using automated gadgets. Household devices that rely on internet control are being launched daily.

Smart houses filled with connected products are loaded with possibilities to make our lives easier, convenient, and more comfortable. Take this example: When you are driving home on a hot summer day, rather than feel uncomfortable at home, and wait for your house to cool down, you can switch on the air conditioner and adjust the your home’s temperature from your smart phone.

Little gecko

 

Next, imagine this: You’re cooking dinner and you ask your voice assistant on Amazon Echo to read the main news and interesting stories for you while you focus on chopping vegetables.

There is no shortage of possibilities for smart home devices, and home automation seems to be the flavor of the future. Researchers have estimated that there is going to be tremendous growth in the shipment of smart home appliances. This include all smart appliances (washers, dryers, refrigerators etc.), along with smart home safety and security devices and security systems (sensors, monitors, cameras, burglar alarm systems, and smart home energy saving equipment, like thermostats and smart lighting).

Home-Smart-Home

 

The smart home devices provide many benefits: convenience to the user, as he can perform other tasks and let the devices do their jobs independently. Beyond convenience, devices help in reducing cost and conserving energy. Imagine how LED bulbs reduce energy consumption in relation to old electric bulbs. Moreover, LED bulbs have a longer lifespan and recently, with cost reduction, are more affordable. Smart bulbs can change color as necessary and wireless dimming kits help to provide white light needs. Smart Lock provides security for homes and works with Siri through Apple Homekit.

Little Gecko Technology Consulting handles technology installation and upkeep of all types of installations in your home to keep it running as efficiently as possible. We also provide consultancy for installation and upkeep of machines in large office and business, such as stores and restaurants that require excellent audio and visual equipment for great customer experiences.

We have the ability to innovate, along with years of experience in providing solutions to your needs. We also provide Failover Internet Solution to restaurants, as well as cabling solutions to connect all your computers to share printers, scanners, and internet access with amazing speed and reliability, which is useful in homes and business offices. We also offer restaurant contractors assistance in opening restaurants in Boston, and we provide complete restaurant solutions in the fields of Micros POS system training for food and beverage operations in restaurants. We design and install audio equipment with the size and shape of space in mind for best quality sound output and listening results.

FAILOVER INTERNET, Resturant Contractor / 14 September, 2017

How Internet Has Changed the Restaurant Business

After changing the lives of human beings forever, the internet has also entered into the realm of business—and done so in an effective way. Restaurants haven’t been forgotten as technology moves forward at lightening speed. And while younger generations can take credit for the digital revolution, restaurant customers of all ages are embracing digital technology in order to stay connected to their favorite brands.

As both digital technology and end users continue to grow, restaurant operators have adopted the internet and technological innovations that go along with it. This adoption of technology has helped the restaurant business to grow by leaps and bounds.

In the restaurant business, internet is affecting the following areas of restaurant business operations while providing effective ways to tackle the day-to-day problems that arise when running a restaurant:

Restaurant contactor

 

Customer Preferences:

Now, more than ever, restaurants need to know their web footprint. With the internet, restaurant owners have access to customer preferences and reviews. Today, almost all customers own smart mobile phones; they love to give reviews via cellphone rather than taking the time to fill out a form in a restaurant before they leave.

Rating sites use these reviews to form the basis for customer preferences in their apps. The better the review, the more the customer footfall in the restaurant, resulting in success of the restaurant business.

Improving Workflow and Streamlining Operations:

A proper system of control for kitchen appliances is necessary—and also mandatory—in terms of health and safety concerns for the success of the restaurant business. Every restaurant appliance—from ovens to deep freezers and other systems—need constant monitoring from employees. This can be cumbersome in nature, and miscalculations are likely. But with internet, kitchen technology can take over. Internal enabled equipment in kitchens automatically uploads the information to the cloud and is then analyzed and passed on to restaurant contractors in Boston to take appropriate action, thus streamlining restaurant operations.

Helping to Find Solutions for Food Wastage Problems:

As the shelf life of prepared and stored food in restaurants is very short, there are logical reasons for restaurant managers to be concerned. If there’s an absence of a proper handling system in place, there is bound to be food wastage, which adds to restaurant expenses.

The internet can assist restaurant managers in taking appropriate steps, including: food procurement, storage, and preparation according to the actual requirements based on the analysis of bookings, regular customer inflow, and orders in hand; this leads to having full knowledge of wastage problems.

Computer tech Boston

 

Providing the Platform to Engage with Restaurant Guests:

Internet technology has given restaurants new ways to reach their customers with tools that are powerful on social media. Announcing new menus and special promotional schemes on social media provides immense opportunities to enhance a restaurant’s image. Restaurants no longer need to rely on the press to inform potential customers. Restaurant can do it in their own space, just like customers do on Facebook, Twitter, Instagram and Snapchat. Now, restaurants can engage on social media, sharing the uniqueness of their concepts to customers in a quick and effective way.

Helping Restaurant to Build the Best Teams:

The greatest challenge restaurants face is the mobility of staff in the hospitality field. To build and maintain a successful restaurant, restaurant owners need strong teams of hardworking, smart professionals who are familiar with the industry. The internet allows restaurants to announce their job requirements online. Also, job seekers can upload their resumes and make contact with job providers.

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Helping with Financial Dealings:

The internet is helping restaurants gain greater control over their finances. By using POS machines, cash collection and handling, the burden is greatly reduced and chances of cash mismanagement are eliminated.

The use of internet and technology in restaurants has helped the restaurant industry to increase profits, streamline day-to-day management, and provide greater reach beyond restaurants’ geographical limits. Now, restaurant owners can reach customers in much more convenient ways.

It’s important to connect to the internet before opening a restaurant in Boston. Restaurant contractors are going in for failover internet as a viable alternative.