Micros POS System, POS System, Restaurant technology / 30 January, 2019

How Restaurant POS Power your Business as Central Unit

Having a latest POS system in your restaurant -then you have won half the battle in operational success. But to power your restaurant business and take it to next higher level, then you as a restaurant technology contractors Boston  have to explore whether you are using your POS to its full capacity? Here we are not talking about a usual use of POS system like order punching, receiving payments from the customers, but today, POS system beside doing these traditional operations in the restaurant are doing much more than that.

Let us see how with each operation that happens in your restaurant POS, makes it more and more powerful to improve the various processes at your restaurant and power your business.

Restaurant POS is not only a Cash Register!

Restaurant POS Boston  is not only a cash register but it is much more than that. Think POS as a central system, one that not only work as cash register and doing traditional functions but compliments the entire functioning of your restaurant. Apart conducting its main features like recording sales transactions ,POS also records activities like inventory management and customer engagement. Now the POS system is further enhanced to do cloud based functions. With cloud in place your POS have every thing you need in a single straightforward platform and also track different day to day metrics of your restaurant, anytime, anywhere and on any digital device.

Restaurant POS is not only a Cash Register

Different functions that an Ideal Restaurant POS Powers

Today Restaurant POS loads many functions and tools to improve customer experience and integrates it with various important restaurant functions. Here are the main functions you should be making with your restaurant POS.

  1. Kitchen Efficiency improvement: POS helps in improving kitchen efficiency. In simple words POS shortens the order journey from customer to kitchen. Now with cloud POS system, waiter who is taking order from the customer can sent order information to restaurant kitchen in no time with his comments. There is no need for waiter to run to kitchen and deliver order, and he can attend more number of customers, thus leading to more restaurant sales.

With POS now you can have menu analysis to find which menu items are popular with customers, which are profitable for the restaurant, plan price and also plan restaurant kitchen operation based on the observations.

  1. Helps in Controlling in Thefts and Pilferage: A latest POS can help restaurant to keep track of the stock consumption or identifying the canceled and void transactions. When the POS system is utilized in a proper way, it can help identifying and controlling theft and pilferage to a great in restaurant. POS is the best way to catch theft transactions and provide in-depth information about how these take place. Moreover human error is also reduced as POS records every transaction in the real time.

  2. Communication with customer is improved: Since modern POS records all the data relating to sales in the restaurant and other data about the customer, it can server as source of all major data which can be used conduct various marketing analysis. As the restaurant has clear picture of the customers preferences and choice, divide the into groups and can help in making a optimal communication strategy. You can send customers a notification on his phone through SMS if they have not checked in once in last month and also inform them about the the popular menus likely to be introduced in future and can also offers discounts or 1+1 offers to increase the restaurant sales.

  3. Helps in Integrating Loyalty to Boost Repeat Business: As loyalty programme helps in bringing the loyal customers back to order, and can prove a most successful tool. So it is very important to chalk out a proper loyalty programme to boost your restaurant business. In this your POS can play a vital role as it integrate with every sales order seamlessly. Loyalty points can be added for the following actions by the customer I.e on registration/ first order, on new order placed, on spending a certain specific amount of money, on taking part in social platform for reviews and feedback or on signing and subscribing e-mail notifications , and many more.

  1. Provides all useful and sensible Data: A good POS system provides all the necessary information and other useful statistics in the reports generated, which can help you to take vital decision for your restaurants business growth and achieve your goals through better performance. Even POS data can also be more useful where the restaurant have multiple branches. You can have a complete look out of sales of branches over a period of time, activities of staff in various branches( relating to the delivery of orders) and also reports on the food items used in each outlet.

  2. Helps in Introduction of Self-Serving Kiosks: As the present generation needs every thing in the fast pace and in restaurant business there is no difference. Customers here want everything very fast. Thus they don’t mind in ordering from self service sales points and the trend is fast gaining among the young generation. From the point view of restaurant this acts as a great automation in business and also help in reducing staff burden. Thus you can up-sell customers with great combinations and suggestions on the kiosk.

To conclude the POS installed in your restaurant is not a mere machine for taking order and receiving payments but much more than that. Various features of POS can help you to increase your restaurant sales and grow your business by leaps and bound with improved customer experience for both online and offline and with better management of the restaurant resources.

littlegecko Tech

Little Gecko technology consultants are leading restaurant technology provider in Boston and greater Boston area and handles all restaurant technology installations and their up-keep. We are leading supplier and service provider of complete restaurant solutions in the field of Micros POS system, including installation and training, Fail-over internet solutions, restaurant acoustic solutions, routers and cabling solutions to connect all your computer to share printer scanners and internet at amazing speed and reliability. We also offer restaurant contractors assistance in opening restaurant in Boston. We aim to grow your restaurant business to new heights.

Security Camera, WIFI / 23 May, 2018

Why Bars and Restaurants Need Security Cameras -Tips

If you are a restaurant owner, restaurant technology contractor or own a night club or bar, and the venue serves alcohol and handles heavy cash transactions, you must take care of security concerns and install security cameras before opening.

The installation of security cameras improves the video surveillance of the establishment, and helps you in the case of a mishap.

The following are some useful tips that will help owners of restaurants, bars and night clubs decide which type of security cameras should be installed, as well as where the cameras should be placed.

  1. Use IP or megapixel cameras for security: If you have installed a security camera in the area where most cash handling is done, then an ordinary security camera is of no use. If your security camera does not include IP or megapixel technology, please consider replacing it with the latest technology, which catches images sharply. One of the main purposes of this camera’s position is to ensure money is handled properly. Megapixel cameras can provide the proof you need in the highest resolution when a need arises.
  2. Ensure the whole picture is captured: Traditional stationary cameras have a limited field of view and do not provide the whole picture. For this reason, owners of restaurants and bars install PTZ cameras (pan, tilt and zoom) but these also don’t pan in an entire circle. Plus, you always miss some portion of the covered section as the camera is moved from position to position.

There is no such problem with a 360 degree camera. It can be mounted in the center of the restaurant, and you’ll be sure to catch all images of activity in that place with no lapses in coverage due to a limited field.

 

RESTAURANT SECURITY CAMERAS

 

  1. Provides protection from law suits and loss of license: The most common reason for having a security camera in a restaurant, club, bar or dance floor is the occurrence of slips and falls, claims of over-serving, claims of assaults by the aggressors themselves, and protecting yourself(owners/ employees). With security cameras in place, false claims of over-serving, slips and falls and any quarrel can be monitored and saved for investigating agencies. This provides protection to restaurant staff and owners from persecution and loss of license.
  2. Low light conditions are fully monitored: Use of day/night and infrared cameras helps to accommodate darkness and low light problems. These cameras also come into play when burglaries occur during closing hours. In low light, identification of burglars is crucial. IP and mega security cameras serve the purpose of facial recognition in court cases, as criminals can be recognized without any question.
  3. Protection against shrinkage: Security cameras can help in monitoring the areas where the inventory is kept or in transition. Areas such as loading bays, where shipment of stock arrives, stock rooms, liquor coolers and areas where food and other items are kept, need constant monitoring from dishonest employees indulging in pilferage.
  4. Helps in adhering to health and safety standards: By keeping cameras positioned in the kitchen, restaurant owners can ensure health codes are being followed by food handling staff. You’ll know the position of back houses 24/7. This can save you from receiving fines and other penalties by health inspectors.
  5. Helps in monitoring service areas: By keeping the security cameras positioned on the service areas where food and drinks are being served by your staff, owners can have full control of the restaurant employees and know how staff is serving your patrons. Moreover, you can watch any free meals served by staff to their friends and relatives without your knowledge. Keeping an eye on  service areas allows you to offer training and track customer behaviors, such as traffic flow in the restaurant.
  6. Always on duty: Remote WiFi router controlled cameras are always on duty whether you are in the restaurant or not. You can watch your restaurant, bar and any area of your establishment without being there in person. This allows you to make business decisions quickly and accurately.

Here at Little Gecko Technology consultants of Boston, we are happy to provide technology services in your restaurant business to lighten your workload by offering POE Security Camera systems, POS systems, Micro POS Systems training in Boston, WiFi back-up internet routers, video and music acoustics installation in your restaurant, bar, or club. Our main goal is to get your new or existing restaurant business up and running, and to help your restaurant business run smoothly.

Micros POS System, POE CAMERAS, Resturant Contractor, WIFI / 5 March, 2018

Installing POS, Wi-Fi Cables During Construction Saves Restaurants Thousands of Dollars

Restaurant construction is one of the most demanding tasks for restaurant owners. To streamline the process, we recommend having trained experts install the necessary cables for Wi-Fi, security cameras, audio, TVs and your POS system while the walls are open during the construction process.

installing-POS-system-

 

The Importance of Early Installation

Low voltage cabling is the wiring infrastructure within your restaurant’s walls that provides a lifeline for your business. When construction contractors are in the midst of new construction or a restaurant remodel, LittleGecko Technology Consultants are able to complete the wiring process without additional construction costs.

Early Installation Can Save You Money

Unfortunately, many restaurant owners overlook startup costs associated with digital technology while the restaurant construction company’s work is underway. It’s only after the restaurant construction crew closes the walls that it occurs to restaurant owners that wiring is needed for Wi-Fi, audio, the POS system,TV and security systems.

wifi in boston resturants

At this point, the cost skyrockets, as restaurant technology contractors must fish cables thru the closed walls, adding to construction costs. Keeping this in mind, it’s imperative that restaurant owners prioritize wiring from the get-go, and make construction management aware that technology consultants will be installing the needed systems before the construction crew closes the walls.

Keeping the Lines of Communication Open is Key

Restaurant owners who need a contractor should make the contractor and restaurant construction crew aware of the installation plan from the start. Working as a contractor is simplified when restaurant owners keep the lines of communication open, so it’s important that all parties are aware of construction and wiring plans.

Construction project management will be impressed by your initiative, thus ensuring a positive relationship and reputation for your restaurant business.

How We Can Help

At LittleGecko, we understand that getting your restaurant up and running is your priority. That’s why we clue you in on tricks of the trade; we are intent on streamlining the process and saving you money when possible.

If your Boston restaurant business is in need of a consultation before or after opening your restaurant, we’re here to help! We arrange a variety of services to lighten your workload, including POS systems, Wi-fi, backup internet, routers, video, music and acoustics. We are up to speed on the latest technologies, and our goal is to get your new restaurant business up and running smoothly. We’d love to help with every aspect related to technology.