Restaurant technology / 1 November, 2018

How You can Save Your Restaurant with Right Restaurant technology

We generally read about the news reports that restaurants are are closing here and there in the town. When we try to find the reasons why the restaurants are closing then we find that all of the world the restaurants run on a very thinner margins, eve thinner than a sushi knife. Even the restaurants that are opened by Michelin stars, have a great reviews, employing celebrity chefs are also on the list of the restaurants that closed in United States. Now there is a question that how can a Restaurant Contractor in Boston Call 617-749-7139  find the type of such which will mean longevity and serving diners for years or end abruptly? One of the smartest way is the use of restaurant technology which is right for the restaurant to grow and reap rich profits so that it can run for a very longer period of time without the fear of holes in its bottom lines.

One of the main profit centre in a full service restaurant is its bar. It is very important that the bottom lines maintained in the bar operations with a efficient beverage plan, and same can be programmed on day to day basis as per the customers demand and preferences.

restaurant POS Systems

The next question arises as how technology can help in making sure that your restaurant can have a strong bottom lines. Inventory management software especially developed for the restaurant can help in drafting strategies that drive profits and more money in your bank account. Below are some of the points which the owner or managers of the restaurant should consider in applying the technology in restaurant operations.

According to Hospitality Technology study survey most of the restaurants spend 32% on software and 27% on hardware, personal 20% and network and telecommunication. So as per their study the main top goals that restaurant owner using technology in restaurant projects are:

  1. Improve operational/process efficiency

  2. Improve customer engagement/loyalty

  3. Increase employee productivity

Let us examine how by spending on technology that is specially designed for the restaurant industry business can pay off in long run.

  1. Improving Operational Efficiency: The right kind of Point of Sales (POS) system can make all the necessary difference in keeping the restaurant business smoothly. Few examples how operational efficiency can save lot of money in restaurant operations.

  1. Accuracy in Order: Conversational ordering, requirements, modifier pricing, proper routing of kitchen items, calculating the tax impact in detail and getting orders right every time in a complex restaurant environment can add more in restaurant profits. Even if one restaurant mistake is avoided each day with technology can add a large amount in the profits of the restaurant.

  2. Order Taking Efficiency: If your restaurant is taking orders on phone, by using a technology using sound and optimized system of phone orders and delivery can add to your bottom lines if it is able to cut typical order time from 3 minutes to 30 seconds by removing the bottlenecks.

  3. Inventory tracking: Inventory tracking in the restaurant is a chore, but with right kind of tools this job can be made more easier and fast. By choosing a software which let you and your restaurant managers to track the ingredients that are required in the restaurant can make a lot of difference on the profits of the restaurant.

  4. Coupon Control: General purpose restaurants and pizzerias operate on a system of coupons, that are quite complex and many Micro POS systems Call 617-749-7139 cannot handle the same in an efficient manner. By using a technology which can keep a strict control on the coupons and discount can add lot to the restaurants profit. So always upgrade your technology as per the requirements of the restaurant and change the POS systems accordingly.

  1. Improving Customer Engagement: It is no secret that the online ordering system have a more than 25% higher ticket average than the order placed by phones. A powerful suggesting technology of online order not only provide alternative to the customers but also keep them more satisfied also. So investing on these technologies can help restaurants earn more.

  2. Turn New Customers to regular customers: It is very difficult to turn new customers into regular customers unless a proper reward programme tailored with your restaurant requirements is used. With technology it is possible to have a automated marketing reward programme can be tailored for your restaurant and make your restaurant to grow faster.

  3. Labour Management Cost: Labour management in a restaurant is a nightmare for the restaurant owners and managers. With use of technology a POS System that helps to run the whole labour management system in a simple and less cumbersome and paperless way can make lot of difference on restaurant working with quick order taking and delivery by the staff. Your managers can spend more time with customers and less time in office managing the labour. Even if a restaurant manager can spend only one hour looking for the customers complaints and able to generate one or two more sales orders and earn about $20 more per day can add up to $ 600 per month in a restaurant profits per month and a huge amount in a years time .

Call 617-749-7139 opening a restaurant in Boston

So we see that investing little more on the technology and keeping it abreast with latest developments in the industry can add more number of years in your restaurant operations. The right technology can help you to innovate your restaurant operations, gain more customers and fans among the digitally savvy customers and make your restaurant earn more and stay in business for a quite longer period of time.

Little Gecko Technology Consultants are a leading consultants and contractor of restaurant technology in Boston. If your running your restaurant or thinking of opening a restaurant in Boston, and are in need of latest technology implements in your new restaurant or in your running restaurant, then you can contact us and we shall help you in providing latest restaurant technology solutions in your restaurant. We are the leading supplier of restaurant POS Machines, Installation of POS systems, wi-fi system, backup internet, routers, video and acoustic systems and also provide training in a restaurant POS system to employees. We are here to help you to grow your restaurant business and also let you run your restaurant operations smoothly and earn more and stay for the longer time in the restaurant business.

Micros POS System, Resturant Contractor / 30 May, 2018

Technologies that Help Restaurants to Earn More in 2018

If we look back in time and compare it with the present, we see that lots of changes have occurred in our daily lives. This change has occurred due to technology, from our holiday shopping and the way we watch TV, to the way we interact with people around the globe.

The same is the case with restaurant businesses where technology has taken center stage. Now restaurant owners, developers and restaurant technology contractors have set new targets for restaurant businesses. With new cutting-edge technologies, they are leaving no stone left unturned and including these technologies in every sphere of restaurant operations, including online orders, inventory management and improvements in the guest experience.

The following tools are bound to increase not only the restaurant business and earnings, but also improve restaurant image as well:

  1. Mobile Point of Sales System: In the recent past, we’ve witnessed the exponential growth in mobile use, and this had led to the growth in mobile restaurant technology. Restaurants are increasingly using mobile online applications and tools in many restaurant operations, such as receiving orders, making food deliveries and receiving payments.

Mobile POS has integrated many technologies directly, and there is automatic movement of online orders to the kitchen for preparation and then delivery without any manual labor. POS systems have brought many previous manual operations to the digital platform, and these are being completed now without any manual involvement.

As an example, when orders were taken manually, reservation were also taken by phone. Now these processes can be completed online through mobile apps. Guests are informed when their table is free and they can come to restaurant.

Now, the restaurant operations team is free to do other duties and their services can be utilized elsewhere in the restaurant. Moreover, new restaurant Micro POS systems integrate many more functions like inventory control, informing guests about new offers and reward programs and much more. Now, restaurant owners can look after the restaurant sales and other operations on their mobile devices without being physically present in the restaurant. They have full control over restaurant operations even from a distance.

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  1. Inventory Management: Now restaurant owners don’t rely on their memory skills for inventory management. More and more, inventory management jobs are dependent on machines, where software creates a central database without any manual reviewing of sales invoices and data spread sheets. Now, software has become so sophisticated that sales data is automatically tracked and orders for inventory are placed without any human involvement. This has resulted in orders for inventory placed on time; there is no overstocking of perishable items. The loss due to over-ordering and wastage in inventory is reduced, thus increasing restaurant profits.
  2. Use of Beacons: Now, customers hate to download different apps for different restaurants on their smart mobile phones. But restaurant managers cannot ignore the fact that smart phone access has great power to attract customers to restaurants by influencing their dining decisions and behavior. The beacons are the answer to this problem. Now with the aid of beacons, restaurant managers can push those relevant content to customers. These include sales alerts, custom menus and discounts offered directly to customers with smart WI-fi enabled phones without any additional downloads through Bluetooth-enabled devices near the restaurant coverage area. Beacons also have back end use in restaurants, and can accept mobile payments and real time gathering data of occupancy in restaurants instead of manual headcount and many other restaurant operations.
  3. Use of Analytics Software: Restaurant contractors and owners always have one worry as to how they can learn the preferences of customers and provide them a better restaurant experience.

Use of Analytics software

But now, new analytic software is capable of looking into customer preferences and behaviors, something that could never be possible with human intervention. Many hard-to-answer questions can be answered with big data analytics, including the question of why there are fewer visitors on Tuesdays and why some menu items are not popular and failing. Big data analytics also help to drive strategy to deal with it. POS system analytics are capable of understanding many factors by using sophisticated algorithms like the one Google uses in selecting websites on its pages. With these analytics, new marketing campaigns and important decisions can be made, which give restaurants an edge over the competition, gain more footfall and increase profts.

  1. Use of Smart Cooking Equipment: Technology has not only provided the solutions to inventory management and studying consumer behavior, but have also touched back end operations in restaurant kitchens. Smart cooking equipment in the kitchen, like multi functional ovens are capable of doing multi functional cooking, grilling and smoking and temperature controlled cooking. This equipment comes with a remote features program like overnight cooking, slow cooking and much more, thus removing intervention of chefs. Chefs can devote more time to inventing exciting new dishes, thereby helping restaurants to cater to varied customer needs. Refrigerators and air conditioners have also turned smarter and can be controlled by WI-fi, have environment sensors to adjust temperature as per outside temperature and save on the energy bill.

The above technological adoptions in the restaurant business have led to greater savings in restaurant expenses and more profit for the business.

Little Gecko technology consultants are a leading restaurant technology contractor in Boston and  the greater Boston area. If your Boston restaurant business is in need of a consultation of technology implement, we are here to help you. We can provide you with a variety of services in technology implementation in the restaurant business to lighten your workload and help you to earn more in your restaurant business, including installation of POS Systems, WiFi backup internet, routers, video and music acoustic systems. We are here to provide the latest technology in your business operations, so as to enable you to run your restaurant smoothly.

Security Camera, WIFI / 23 May, 2018

Why Bars and Restaurants Need Security Cameras -Tips

If you are a restaurant owner, restaurant technology contractor or own a night club or bar, and the venue serves alcohol and handles heavy cash transactions, you must take care of security concerns and install security cameras before opening.

The installation of security cameras improves the video surveillance of the establishment, and helps you in the case of a mishap.

The following are some useful tips that will help owners of restaurants, bars and night clubs decide which type of security cameras should be installed, as well as where the cameras should be placed.

  1. Use IP or megapixel cameras for security: If you have installed a security camera in the area where most cash handling is done, then an ordinary security camera is of no use. If your security camera does not include IP or megapixel technology, please consider replacing it with the latest technology, which catches images sharply. One of the main purposes of this camera’s position is to ensure money is handled properly. Megapixel cameras can provide the proof you need in the highest resolution when a need arises.
  2. Ensure the whole picture is captured: Traditional stationary cameras have a limited field of view and do not provide the whole picture. For this reason, owners of restaurants and bars install PTZ cameras (pan, tilt and zoom) but these also don’t pan in an entire circle. Plus, you always miss some portion of the covered section as the camera is moved from position to position.

There is no such problem with a 360 degree camera. It can be mounted in the center of the restaurant, and you’ll be sure to catch all images of activity in that place with no lapses in coverage due to a limited field.

 

RESTAURANT SECURITY CAMERAS

 

  1. Provides protection from law suits and loss of license: The most common reason for having a security camera in a restaurant, club, bar or dance floor is the occurrence of slips and falls, claims of over-serving, claims of assaults by the aggressors themselves, and protecting yourself(owners/ employees). With security cameras in place, false claims of over-serving, slips and falls and any quarrel can be monitored and saved for investigating agencies. This provides protection to restaurant staff and owners from persecution and loss of license.
  2. Low light conditions are fully monitored: Use of day/night and infrared cameras helps to accommodate darkness and low light problems. These cameras also come into play when burglaries occur during closing hours. In low light, identification of burglars is crucial. IP and mega security cameras serve the purpose of facial recognition in court cases, as criminals can be recognized without any question.
  3. Protection against shrinkage: Security cameras can help in monitoring the areas where the inventory is kept or in transition. Areas such as loading bays, where shipment of stock arrives, stock rooms, liquor coolers and areas where food and other items are kept, need constant monitoring from dishonest employees indulging in pilferage.
  4. Helps in adhering to health and safety standards: By keeping cameras positioned in the kitchen, restaurant owners can ensure health codes are being followed by food handling staff. You’ll know the position of back houses 24/7. This can save you from receiving fines and other penalties by health inspectors.
  5. Helps in monitoring service areas: By keeping the security cameras positioned on the service areas where food and drinks are being served by your staff, owners can have full control of the restaurant employees and know how staff is serving your patrons. Moreover, you can watch any free meals served by staff to their friends and relatives without your knowledge. Keeping an eye on  service areas allows you to offer training and track customer behaviors, such as traffic flow in the restaurant.
  6. Always on duty: Remote WiFi router controlled cameras are always on duty whether you are in the restaurant or not. You can watch your restaurant, bar and any area of your establishment without being there in person. This allows you to make business decisions quickly and accurately.

Here at Little Gecko Technology consultants of Boston, we are happy to provide technology services in your restaurant business to lighten your workload by offering POE Security Camera systems, POS systems, Micro POS Systems training in Boston, WiFi back-up internet routers, video and music acoustics installation in your restaurant, bar, or club. Our main goal is to get your new or existing restaurant business up and running, and to help your restaurant business run smoothly.

WIFI / 29 December, 2017

Why Restaurants Should Encourage Use of Their WiFi Free to Guests

Restaurant owners spend a significant amount of time promoting their restaurants on social media. One selling point business owners often miss, however, is offering (and promoting) free WiFi to customers.

Following the latest trend in the business world, there are five important reasons why restaurants, bars and cafés should provide complimentary WiFi to guests:

restaurant wifi Boston

1. Cost is negligible: Every restaurant in today’s world is already paying for private internet access. To provide free WiFi to guests, a small investment in a new WiFi router is required, and will grant access to the public while keeping your network secure. A new router will allow guests to be on a separate WiFi network without disturbing restaurant operations.

2. Social media use increases when complimentary WiFi is offered: The use of popular social apps such as Facebook, Twitter, Instagram and Snapchat is encouraged when restaurants offer WiFi free to guests. Customers will engage with family, friends and followers, sharing their location, and post images from your restaurant in real-time.

3. Customers stay longer and visit more often: A restaurant provides more than food – it’s a place to share a meal and spend quality time with family and friends. Social media has made this possible, even when loved ones are in different locations. If guests feel at home in your space, they will stay longer, spend more money and be more likely to become repeat visitors.

4. Mobile data is precious: As cell phone companies have begun to limit mobile data use and speed, customers have become more conscious about their use, and prefer to connect to WiFi whenever possible. In addition, international visitors to Boston seek out restaurants that offer WiFi so they are able to use their devices. By offering complimentary WiFi, customers will know your goal is meeting their needs and wishes.

5. Even the smallest details count: With stiff competition in the restaurant industry, it’s important not to let something as simple as not offering complimentary WiFi put you at a disadvantage. Adding the WiFi network name and password to your menu is a great way to let your customers know you care.

Ubiquiti boston installer

If you are in the restaurant business or looking to open a restaurant in Boston and are in need of a WiFi router, Little Gecko Technology Consultants is here to help. We are Ubiquiti installers in Boston and are leading Unifi installer in the Boston area. Since we are distributor of Unifi in Boston we can offer the best prices and best products. We pass our savings on to you so you get amazing technology without paying extra.