POS System / 31 August, 2018

Changes needed in POS today to obtain stunning results in restaurant business

One of the main motive of restaurant owner is to make his restaurant business profitable, and enhance the guests experience when they visit the restaurant to dine. The main technology gadget used in almost all the restaurants is POS system. Depending upon how long your restaurant is in business, there is need to upgrade your Restaurant POS system. This is same like changing restaurant décor, kitchen hardware, and changing chairs and table in the restaurant. Not much change is needed in POS system, but only software upgrade is required. Since each and every transaction in the restaurant is executed through POS system, we cannot ignore its systems upgrades.

Moreover the technology is rapidly changing and now wireless internet and mobile are in the forefront. With a upgradation of POS system, your restaurant business can attain robust growth as you have the option of tracking the complete restaurant operation right from taking order till the delivery of the same and also have complete control on the restaurant operations.

mobile POS

But the main question arises that what kind of upgradation is needed in the POS system, and whether there is some change in old POS machines, all this depends on what kind of features you desire in the new POS system for your restaurant. Following are the main features which are must present in your changed POS systems.

  1. Mobile POS system: Mobile with a touch screen has taken the world of technology by storm, and this has led to the mass manufacture of very high quality of POS systems that can be taken on go. There is no need now that all the POS machines should sit with the cashier at the front desk. Mobile POS system can be taken to the table of the dinner for getting orders, to get digital payments through card. There is no need for the staff to visit the counter to punch order and then in the end make payment to cashier. With mobile POS Systems the customers are able to get the much superior service and convenience, but this infuse a sense of security in them, that there credit card will not be skimmed or scanned when they make payment, as every thing is done in front of their presence and on the table itself.
  2. Include RFID/NFC payment capabilities: With mobile phones the system of making payments has changed. Apple Pay and Android Pay are changing with ways and allows everyone to pay for the services on the go. There is no need to take your wallet in restaurant to make payment for the order in cash. Just by grabbing the phone, using the biometric lock or entering the PIN code and tap to pay is what required now, and all this is done within few seconds. Moreover younger generation love to make payment by mobile wallet only because of no fuss in it and more security.

RFIDNFC payment

So at the time of POS system upgrade you should see that the RFID/NFC payment capabilities are there. This cutting edge technology is not only necessary for today’s situation but have a long future.

Best results are obtained if the POS system is also paired with iPads and Android OS tablet devices using RFID/NFC payment methods. All in all what is latest in payment methods should be present in the new upgraded POS system, then only better results are achieved.

  1. Include employees login through Biometric/Barcode/RFID : The upgraded POS system should be capable of providing employees login through punch in or though card swipe for hours and tips. This not only benefits in tracking hours clocked by employees but also keep every one running on schedule and helps you to monitor each and every transaction your staff process on his individual POS machine on your server. Any misprocessed transaction can be immediately attended by you and problem addressed with minimum staff involvement without any delay.
  2. Option for Customers Database : Your upgraded POS system should have a facility to store in the data base of the customers, their preferences, card number details in repeat order, phone details etc. This customers data base can also be used to promote your restaurant sales promotion drives by informing customers on their mobiles the launch of discount schemes and any other festivity celebrations. All this helps in making dine-in, or order-outdoor experience more faster and much convenient for the customers.
  3. Integration of Restaurant on line ordering app: The smart phones have changed the way people order from the restaurant. Everyone now orders through mobile app instead of web. While going for the POS upgrade, you as a restaurant owner insure that POS system is capable of receiving orders and payments through online restaurant app besides other ordering forms. By integrating with app the role of error is minimized as order from telephone can sometime leaves a chance of human error. Besides this, app integration with POS helps the restaurant in fast customer service and increased turnover.

restaurant POS Systems

To conclude one thing you should also look into is that what other competitors of your restaurant are incorporating in their POS Systems as this will help you to at-least stay in line of competitors in the business and also allows to think ahead of them . You can still main a competitive edge over the other restaurant in your area if you adhere to the above points while upgrading your restaurant POS Systems.

If you are thing of opening a restaurant in Boston, or you already have a restaurant running and want to install latest version of POS systems or upgrade your old POS system, Little Gecko Technology consultants, a leading restaurant technology providers are here to help you. We are leading supplier and installer of Restaurant POS systems, Wi-Fi backup internet, routers, music and acoustic systems. We also provide training for POS systems. Rest is up to you! As how soon you make up your mind and take the decision and reap the benefits of advanced technology and grow your restaurant business to a new higher level.

Micros POS System, Resturant Contractor / 30 May, 2018

Technologies that Help Restaurants to Earn More in 2018

If we look back in time and compare it with the present, we see that lots of changes have occurred in our daily lives. This change has occurred due to technology, from our holiday shopping and the way we watch TV, to the way we interact with people around the globe.

The same is the case with restaurant businesses where technology has taken center stage. Now restaurant owners, developers and restaurant technology contractors have set new targets for restaurant businesses. With new cutting-edge technologies, they are leaving no stone left unturned and including these technologies in every sphere of restaurant operations, including online orders, inventory management and improvements in the guest experience.

The following tools are bound to increase not only the restaurant business and earnings, but also improve restaurant image as well:

  1. Mobile Point of Sales System: In the recent past, we’ve witnessed the exponential growth in mobile use, and this had led to the growth in mobile restaurant technology. Restaurants are increasingly using mobile online applications and tools in many restaurant operations, such as receiving orders, making food deliveries and receiving payments.

Mobile POS has integrated many technologies directly, and there is automatic movement of online orders to the kitchen for preparation and then delivery without any manual labor. POS systems have brought many previous manual operations to the digital platform, and these are being completed now without any manual involvement.

As an example, when orders were taken manually, reservation were also taken by phone. Now these processes can be completed online through mobile apps. Guests are informed when their table is free and they can come to restaurant.

Now, the restaurant operations team is free to do other duties and their services can be utilized elsewhere in the restaurant. Moreover, new restaurant Micro POS systems integrate many more functions like inventory control, informing guests about new offers and reward programs and much more. Now, restaurant owners can look after the restaurant sales and other operations on their mobile devices without being physically present in the restaurant. They have full control over restaurant operations even from a distance.

restaurant technology contractors littlegecko

  1. Inventory Management: Now restaurant owners don’t rely on their memory skills for inventory management. More and more, inventory management jobs are dependent on machines, where software creates a central database without any manual reviewing of sales invoices and data spread sheets. Now, software has become so sophisticated that sales data is automatically tracked and orders for inventory are placed without any human involvement. This has resulted in orders for inventory placed on time; there is no overstocking of perishable items. The loss due to over-ordering and wastage in inventory is reduced, thus increasing restaurant profits.
  2. Use of Beacons: Now, customers hate to download different apps for different restaurants on their smart mobile phones. But restaurant managers cannot ignore the fact that smart phone access has great power to attract customers to restaurants by influencing their dining decisions and behavior. The beacons are the answer to this problem. Now with the aid of beacons, restaurant managers can push those relevant content to customers. These include sales alerts, custom menus and discounts offered directly to customers with smart WI-fi enabled phones without any additional downloads through Bluetooth-enabled devices near the restaurant coverage area. Beacons also have back end use in restaurants, and can accept mobile payments and real time gathering data of occupancy in restaurants instead of manual headcount and many other restaurant operations.
  3. Use of Analytics Software: Restaurant contractors and owners always have one worry as to how they can learn the preferences of customers and provide them a better restaurant experience.

Use of Analytics software

But now, new analytic software is capable of looking into customer preferences and behaviors, something that could never be possible with human intervention. Many hard-to-answer questions can be answered with big data analytics, including the question of why there are fewer visitors on Tuesdays and why some menu items are not popular and failing. Big data analytics also help to drive strategy to deal with it. POS system analytics are capable of understanding many factors by using sophisticated algorithms like the one Google uses in selecting websites on its pages. With these analytics, new marketing campaigns and important decisions can be made, which give restaurants an edge over the competition, gain more footfall and increase profts.

  1. Use of Smart Cooking Equipment: Technology has not only provided the solutions to inventory management and studying consumer behavior, but have also touched back end operations in restaurant kitchens. Smart cooking equipment in the kitchen, like multi functional ovens are capable of doing multi functional cooking, grilling and smoking and temperature controlled cooking. This equipment comes with a remote features program like overnight cooking, slow cooking and much more, thus removing intervention of chefs. Chefs can devote more time to inventing exciting new dishes, thereby helping restaurants to cater to varied customer needs. Refrigerators and air conditioners have also turned smarter and can be controlled by WI-fi, have environment sensors to adjust temperature as per outside temperature and save on the energy bill.

The above technological adoptions in the restaurant business have led to greater savings in restaurant expenses and more profit for the business.

Little Gecko technology consultants are a leading restaurant technology contractor in Boston and  the greater Boston area. If your Boston restaurant business is in need of a consultation of technology implement, we are here to help you. We can provide you with a variety of services in technology implementation in the restaurant business to lighten your workload and help you to earn more in your restaurant business, including installation of POS Systems, WiFi backup internet, routers, video and music acoustic systems. We are here to provide the latest technology in your business operations, so as to enable you to run your restaurant smoothly.