Micros POS System, Resturant Contractor / 30 May, 2018

Technologies that Help Restaurants to Earn More in 2018

If we look back in time and compare it with the present, we see that lots of changes have occurred in our daily lives. This change has occurred due to technology, from our holiday shopping and the way we watch TV, to the way we interact with people around the globe.

The same is the case with restaurant businesses where technology has taken center stage. Now restaurant owners, developers and restaurant technology contractors have set new targets for restaurant businesses. With new cutting-edge technologies, they are leaving no stone left unturned and including these technologies in every sphere of restaurant operations, including online orders, inventory management and improvements in the guest experience.

The following tools are bound to increase not only the restaurant business and earnings, but also improve restaurant image as well:

  1. Mobile Point of Sales System: In the recent past, we’ve witnessed the exponential growth in mobile use, and this had led to the growth in mobile restaurant technology. Restaurants are increasingly using mobile online applications and tools in many restaurant operations, such as receiving orders, making food deliveries and receiving payments.

Mobile POS has integrated many technologies directly, and there is automatic movement of online orders to the kitchen for preparation and then delivery without any manual labor. POS systems have brought many previous manual operations to the digital platform, and these are being completed now without any manual involvement.

As an example, when orders were taken manually, reservation were also taken by phone. Now these processes can be completed online through mobile apps. Guests are informed when their table is free and they can come to restaurant.

Now, the restaurant operations team is free to do other duties and their services can be utilized elsewhere in the restaurant. Moreover, new restaurant Micro POS systems integrate many more functions like inventory control, informing guests about new offers and reward programs and much more. Now, restaurant owners can look after the restaurant sales and other operations on their mobile devices without being physically present in the restaurant. They have full control over restaurant operations even from a distance.

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  1. Inventory Management: Now restaurant owners don’t rely on their memory skills for inventory management. More and more, inventory management jobs are dependent on machines, where software creates a central database without any manual reviewing of sales invoices and data spread sheets. Now, software has become so sophisticated that sales data is automatically tracked and orders for inventory are placed without any human involvement. This has resulted in orders for inventory placed on time; there is no overstocking of perishable items. The loss due to over-ordering and wastage in inventory is reduced, thus increasing restaurant profits.
  2. Use of Beacons: Now, customers hate to download different apps for different restaurants on their smart mobile phones. But restaurant managers cannot ignore the fact that smart phone access has great power to attract customers to restaurants by influencing their dining decisions and behavior. The beacons are the answer to this problem. Now with the aid of beacons, restaurant managers can push those relevant content to customers. These include sales alerts, custom menus and discounts offered directly to customers with smart WI-fi enabled phones without any additional downloads through Bluetooth-enabled devices near the restaurant coverage area. Beacons also have back end use in restaurants, and can accept mobile payments and real time gathering data of occupancy in restaurants instead of manual headcount and many other restaurant operations.
  3. Use of Analytics Software: Restaurant contractors and owners always have one worry as to how they can learn the preferences of customers and provide them a better restaurant experience.

Use of Analytics software

But now, new analytic software is capable of looking into customer preferences and behaviors, something that could never be possible with human intervention. Many hard-to-answer questions can be answered with big data analytics, including the question of why there are fewer visitors on Tuesdays and why some menu items are not popular and failing. Big data analytics also help to drive strategy to deal with it. POS system analytics are capable of understanding many factors by using sophisticated algorithms like the one Google uses in selecting websites on its pages. With these analytics, new marketing campaigns and important decisions can be made, which give restaurants an edge over the competition, gain more footfall and increase profts.

  1. Use of Smart Cooking Equipment: Technology has not only provided the solutions to inventory management and studying consumer behavior, but have also touched back end operations in restaurant kitchens. Smart cooking equipment in the kitchen, like multi functional ovens are capable of doing multi functional cooking, grilling and smoking and temperature controlled cooking. This equipment comes with a remote features program like overnight cooking, slow cooking and much more, thus removing intervention of chefs. Chefs can devote more time to inventing exciting new dishes, thereby helping restaurants to cater to varied customer needs. Refrigerators and air conditioners have also turned smarter and can be controlled by WI-fi, have environment sensors to adjust temperature as per outside temperature and save on the energy bill.

The above technological adoptions in the restaurant business have led to greater savings in restaurant expenses and more profit for the business.

Little Gecko technology consultants are a leading restaurant technology contractor in Boston and  the greater Boston area. If your Boston restaurant business is in need of a consultation of technology implement, we are here to help you. We can provide you with a variety of services in technology implementation in the restaurant business to lighten your workload and help you to earn more in your restaurant business, including installation of POS Systems, WiFi backup internet, routers, video and music acoustic systems. We are here to provide the latest technology in your business operations, so as to enable you to run your restaurant smoothly.

Micros POS System, Resturant Contractor / 18 April, 2018

What Should the Best Restaurant POS System Include?

Over the last several years, a restaurant Point of Sale System (POS) has managed day-to-day sales in restaurants. Lately, Micro POS systems in restaurants have started to include pay at the table options as well. Now restaurants meet customers’ needs in multiple ways without the use of cash registers or computer terminals in the restaurant. With the added functionality, it is now more important to find the most reliable and dependable POS system, which enables the restaurant to meet the varied needs of its customers.

There is a need today to process payments quickly and easily, as the payment system is the technological heart of the restaurant business. For this reason, a POS system is vitally important to the restaurant business.

Best Restaurant POS System

Since the POS system for restaurants is very important, its significance cannot be ignored. But the question is: What should a restaurant POS system include so that it can fulfil the needs of restaurant management and ensure customer satisfaction? Below are a few things the restaurant POS systems should include for the restaurant to get the maximum benefit:

  1. It Should be Mobile: Research has shown that about 65% of restaurant POS systems currently are hosted in cloud. The remaining 35% are also considering doing so. The benefit of this is the faster speed, lower maintenance cost and greater amount of scalability. Mobile POS systems also help in payment processing, a key factor in revenue increase and reduction in the overall cost of the overhead in restaurants.

. Mobile POS systems also help in gathering orders at the table, and transferring those orders directly to the kitchen for further processing. Faster order placement and pay-at-table processing helps with customer satisfaction and allows restaurants to serve more guests at a time.

  1. It Should Help with4 Data Intelligence: POS systems should have a capability to gather various amounts of data available in restaurants, such as which dishes are the most popular and which items consumed in restaurants are more profitable. If the restaurant POS system is capable of data mining, it should be shared with restaurant management to let them plan what further action is to be taken to make restaurant business profitable, and make guests fully satisfied with your restaurant offerings.
  2. Should Help in Employee Management: Good restaurant POS systems are equipped to include integrated employee scheduling tools. These tools help in tracking and monitoring employee hours with ease, and in some cases also predict sales and staffing needs. Now restaurant contractors, with the help of a POS system, can plan for the volume of business that is expected on a daily and hourly basis, as well as plan for staffing needs.

Restaurant Pos system boston

A smart restaurant POS management system helps to better control payroll costs and maximize employee efficiency. A labour efficiency report gives management information about the highest and lowest performing employees in the restaurant.

  1. Should be Capable of Inventory Control: A great deal of diligence is required in the managing of inventory in the food and beverage industry. Restaurant management is concerned with inventory management so as to reduce food waste, spoilage, theft, and over production. The good thing is, inventory management capabilities are becoming increasingly sophisticated and are becoming an integral part of next generation restaurant POS systems. Now restaurant operators can track inventory depletion in real time to help reduce food waste in restaurants, monitor inventory levels and help increase the profitability of the restaurant.
  2. Should Be Capable of Processing Mobile Payments: A smart restaurant POS system should be capable of processing and accepting EMV payments. This contactless EVM acceptance payment system provides many benefits to restaurant management. Management is spared the fear of fraudulent transactions made by guests through stolen cards.
  3. Should Help Guest Management: A robust restaurant POS system should include customer management including loyalty program options, order tracking history, capability to integrate with social media and other marketing tools. These guest management tools help management to plan their action in such a way that it leads to more footfall in the restaurant, thereby increasing restaurant revenue.

Little Gecko Technology Consultants are installers of the latest generation of restaurant POS systems in Boston and the greater Boston area, along with guest/internal wifi network routers, audio, TV and security cameras. If you are planning to open a restaurant in Boston, or you’re already in restaurant business and plan to install the above mentioned systems, we encourage you to contact us. We have a team of experts to help you in every sphere of restaurant management, and we’re here to help you to earn more in your restaurant business.