A point-of-sale system, otherwise known as a POS system, is so much more than a cash register. It is a touch-screen computer that allows the use of charts, and it records all transactions made within the restaurant. Almost every model has the capacity for fully-integrated accounting, inventory management, customer relations management (CRM), real-time video, service management, and payroll modules. Since restaurant point-of-sale system can be customized to meet specific needs, they work great with any restaurant concept.
Improve Speed and Efficiency
The POS system is very efficient. The employee enters an order into the system, which is directly sent to the kitchen via printer or monitor. POS systems enable restaurant managers and staff to monitor check times and deliver food promptly. Intuitive touch screens also allow for faster order entry and reduced training time.
Track The Effectiveness of Marketing Efforts like Rewards Programs
You can increase brand loyalty by offering your guests special discounts after they spend a specific amount of money. All information recorded into a POS system is saved and organized in the statistical data structure. The system will monitor alcohol sales, voids, credit card tips, comps, and per-person check averages etc. A POS system for restaurants can help owners and managers determine areas in which their serving staff needs improvement, as well as evaluate progress reports.
Detailed Information About Menu, Inventory, and Staff
Point-of-sale systems track consumption and immediately remove it from your restaurant’s inventory list, which helps to eliminate the risk of ringing up sold-out items.
POS systems can monitor your staff’s sales and also monitor their hours with detailed labour cost data. You can use the POS system to create employee schedules and as a time clock enabling employees to punch in and out. It also safeguards your restaurant against employee theft.
Every order for food preparation is sent through the POS system. Every item entered into the POS system is automatically removed from the inventory. At the end of every week, a POS system automatically calculates the inventory, enabling you to examine discrepancies and offers better purchasing choices.
Installing a New POS System or Updating a Current System
If you’re buying a new POS system for restaurant, ask your operator about the maintenance, repair services, system upgrade charges, and POS system training. On the first day that the POS system is put into service, request a POS system representative to be onsite to assist with the training and other technical problems.
You’ll need to do your part in maintaining your restaurant POS system, too. Update the POS system with any new menu items, and make system familiarization part of the Micros Training Boston program for new staff. Maintaining the integrity of your POS system database should be a high priority.